This was our first visit to HGVC in Italy and must say we were extremely pleased with everything about our visit. It is very important to read up on the property and the area prior to your visit. I noticed many reviews stating they were shocked to learn there was no on - site restaurant and where this property was in relation to major cities. We have traveled all over Europe and always have a car so we are used to this. However, if you are not used to driving while on vacation just note this property is in the countryside and you really do need a car ( or hire a driver for the length of your stay) for everything. One comment about cars - please choose your rental wisely. While parking at the HGVC is plentiful and condusive to all makes and models the rest of Tuscany really is not. Parking spaces are small and roads are narrow so it can be a little tricky for those not used to European driving. We find the wagon type vehicles to work the best - plenty of space for four adults, large trunk for four suitcases yet small enough we could park even in the tiniest of villages. Regarding the property itself - if you need a first floor unit or first floor bedroom please ask for this well ahead of your stay. Some of the units are only accessible by stairs and some of the ground level buildings have second floor bedrooms. We had my 85 year old mother with us and stairs is not an option for her. The staff was so helpful and made sure we had a ground floor building with a first floor bedroom. Also note, there are stairs to and from the pool. Honestly, there are stairs and hills and very few elevators all over this country so just be prepared :) We loved this location since it is centrally located with an easy drive to Pisa, Florence, Siena and all the other smaller villages in-between. We used Borgo Alle Vigne as our "home base" and really only slept here since we were up and out by 9am and didn't return until after dinner. Our visit was during the off season so the pool wasn't an option for us. The front desk attendants were EXTREMELY helpful and kind. They had excellent destination recommendations, made local restaurant reservations for us and helped with translation as needed. Note, many of the restaurants do not open for dinner until 7:30pm. For those who plan to get out and explore, I highly recommend making your reservations well in advance for things like the Academia in Florence, food tours, bike tours, winery tours, etc..... even in the off season these book up. Local dinner reservations can be made up on arrival with the help of the front desk. So many good options, many within 10-15 minute drive! There are a few local grocery stores for basic essentials and a lovely coffee shop called Jole just a few minutes away by car. Please note that many of the local resturants have only a few English speaking employees so please be patient - although some of our most favorite experiences were the things lost in translatio
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