特雷霍特大學區凱藝飯店(Quality Inn Terre Haute University Area)

We were very happy with our stay at this hotel in Terra Haute, Indiana. Bed was super comfortable. Everything in the room worked like it should! The free breakfast in the morning was better than anticipated. Much to choose from. Room service was available only on request, so we had to get our own towels the next day but not a problem. We have family reunions nearby every year so we will be using this hotel again!

room was clean,the bedding was clean and fresh.some of the furniture was worn and outdated,but all and all it was a pleasent stay.

Great location for what we had to so. The service was good. The facilities were clean.

Got what we paid for. Cheap hotel. Place was clean. Shower temp control was backwards so my kid about scalded herself the first shower. Big hole in wall where the tissues were in the wall holder. Breakfast was ok. Eggs and link sausage and waffle maker. The most important part was the bed and pillows were comfortable

This motel has potential, but the service was terrible. Couldn’t access Internet, we had no room service the whole time and had to go get our own towels when we needed more , and empty our own trash. When we ask why we had no room service we were told we had to notify the office, despite a card in the room that was to be put on bed when service was requested. Night clerk seemed to be bored and bothered by guests.

The staff were extremely accommodating and helpful. The breakfast area was clean and the food was fresh. However, the property was in need of major repairs, updates and cleaning. The property was for sale and was more of a motel. The digital sign did not work. One elevator was out of service. The lobby carpet needed stretched due to a large wrinkle throughout. Our bathroom had black mildew all over the ceiling, the sink drain was broken, the mirror frame was old and peeling and the faucet was old and calcified. The bathroom linens and bedding were stained and discolored. The front desk staff made sure to get us a replacement linens upon request. The curtain had a giant hole in the lining. Affordable, yes, but would not recommend. Will be sure to avoid Quality Inns in the future.

The rooms were in good condition. The bathrooms not so much. Both 117 and 119 required staff assistance to turn on the showers. There was no knob. The breakfast is served til 10. My daughter called me at 945 to make sure I was headed down and the employee had an attitude that she was calling me because she was ready to clean and move on. At 10sharp she closed the doors to the area closing us in. The elevators were out of service and there was plaster on the floors in front of the elevators. Nothing was sectioned off and no one was working in the area at the time, there was just lots of plaster on the floor. The housekeeper was mopping the floor, but didn’t mop it in sections so it was either wait or potentially bust your butt on a slippery floor. There was also a mystery stain on the ottoman……..

The front entrance and lobby was awfully old, pretty dark, and not well kept. The front desk person was vacuuming and took her a couple minutes to realize I was there. The room was satisfactory; new carpet was nice. The breakfast room was clean and well lit and organized well. Price seemed high for the quality, but other nicer hotels were over $200.