Heel vriendelijke personeel. Plattegrondje ontvangen van de stad. Op de kamer koffie en thee, maar ook frisdrank aanwezig (gratis). Procedures m.b.t. parkeren verliep soepel en klantgericht. Kortom: er zijn veel hotels die hier nog een voorbeeld aan kunnen nemen.
對於想要捕捉陸瓦爾登城市風采的旅客來說,安克爾飯店是一個理想的選擇。從飯店到呂伐登機場4km遠,到Leeuwarden900m遠,均很便捷。旅客們會發現Museumhuis Van Eysinga、Galerie de Roos van Tudor和Verzets Museum距離飯店都不遠。飯店佔盡地理之宜,Dekema State、Vliegbasis Leeuwarden和Poptaslot/Heringastate離此都很近。客房內的所有設施都是經過精心的考慮和安排,衣櫃/衣櫥在滿足您入住需求的同時又能增添家的溫馨感。咖啡廳旨在為旅客和您的朋友提供一處消遣的場所。優美的環境,再搭配上細緻周到的服務,飯店的休閒區定能滿足您的品質需求。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2022.06.06
Das Hotel liegt mitten im Zentrum und man kann alles fußläufig erreichen. Die Infos zum Parken am Hotel in der Fußgängerzone wurden vorab super mitgeteilt. Das Personal war freundlich. Die Zimmerausstattung war sehr einfach und in die Jahre gekommen. Trotzdem war alles da was man braucht. Das Frühstück war auch einfach. Wenig Auswahl aber Toast, Aufschnitt, Obst und Joghurt war da. Wer einen tollen Citytrip machen möchte und keine Ansprüche an Ausstattung und Ambiente hat, kann hier für Holländische Verhältnisse eher günstig übernachten.
Erg ruime en mooie moderne kamer met een goed bed. Badkamer ook erg ruim. Alleen jammer dat er nog wat zand in het bad lag. Minpunt is dat het zo'n 20 minuten lopen is naar Leeuwarden Centrum. Ook was er geen koelkastje aanwezig in de kamer.
不論是商務還是休閒旅客,郵政廣場飯店及大咖啡館都能讓您的陸瓦爾登之行變得更加美好而難忘。飯店距離呂伐登機場僅4km,距離Leeuwarden僅800m,交通都很便捷。著名的景點Provincial House (Provinciehuis)、Provinciehuis Fryslân和Museumhuis Van Eysinga均可步行很短距離到達。從飯店到德克馬房地遊覽很方便,Frisian Agricultural Museum和Fogelsangh State也均在附近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱和空調。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。飯店設有咖啡廳,您可在這裡放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的de Lachende Koe(其他西餐)、He Zhon(其他中餐)和IJssalon MIN12不妨可以試試。飯店設備優良,旅客可使用為您提供的按摩室等休閒設施。飯店配備有會議廳和商務中心,可供旅客使用。提供乾洗服務,為您的旅途省心。
訪訪客2023.04.04
Pleasant hotel, however without doubt the worst customer service I’ve experienced. I initially booked via booking.com where no upfront payment was required. I had to make an amendment to the booking and cancelled booking.com and booked Direct with hotel. I was travelling with my wife for business and to meet with Dutch colleagues at the hotel. On arrival at the hotel, I was informed they had 2 bookings for me. I advised this was a mistake and the receptionist told me that it was ‘no problem’ and the second room would be cancelled. The next day I received an email cancellation with an invoice for the 2 nights which had been taken from my company credit card. I explained that the booking was an error but the response inferred that I was lying and had booked the room for other unknown guests. Had I have known I was being charged for the room, I would have found someone somewhere who could have used it. Eventually after some e-mails I was offered a refund for the 2nd night on the basis that the hotel wasn’t full that night. I asked for a manager to review the situation and for refund to be credited back to card I paid with. I have received no further communication from the hotel or any refund. I spoke to my bank who advised the hotels position was that 2 bookings had been made and were therefore chargeable despite e-mails to contrary re refund for 1 night. I have stayed in a number of hotels in The Netherlands for business and never experienced such poor service. On a plus point, the hotel is quite nice and is in a nice town, but will not be visited again by me.