The breakfast was great,we had no fault with this. Very acomadating for dietary needs. The indoor pool is great, clean and relaxing space, the underground parking was a good bonus for us with a rental car and a great location near the city centre. The negatives we experienced however were not great at all. We had a huge leak from the toilet which flooded the bathroom and come into our room up to the bed at 4am, they turned off the water to the toilet and left us with no working toilet. Or shower. No help was offered to clean up the water in the early hours and was left until the morning. We changed rooms and no help was offered to move our belonging to the other room on a different floor. The new room had a hole in the ceiling of the bathroom and had to be repaired. The shower was leaking, we had mold in the shower and rust on the toilet. The walls had mold damage on also. This is things we definitely did not expect from a 4* hotel. It is very outdated and needs lots of work to it to be a 4* again.
不錯
61 評價