I choose this hotel to make an event, after the downpayment , COVID restrictions begun and we had to reschedule. They said sure, it's ok. Later they told us they payment we made was lost, we tried even to use it for some nights and they told us they weren't getting our money back. They have a terrible management that constantly get change and no one is responsable for anything. It's an abuse for foreigners!! I'm sure I'm not the only one scammed. Beware I'm sure as they treat us they treat the people that stays here.
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