Homewood Suites by Hilton-鳳凰城坦佩ASU區

Excelente hotel y ubicación!! La habitación muy amplia y cómoda, muy limpia. Todo el hotel muy cuidado y limpio y excelente atención de parte de los colaboradores del hotel

It’s in a good location. Just the staff was rude, the room didn’t have heat or at least didn’t work properly. Dried up boogers on the pull out bed. Asked for comforters, never brought them. Very disappointing

the site was fine but, I had to call the front desk numerous times due to the room above me making so much noise that we could not enjoy our stay or get any sleep. The guests on top of us were up late and got up early every morning. They were running all around the room, sounded like they were jumping off the furniture constantly. There had to have been at least 6 or 7 individuals, we could hear their loud voices and the screaming of both adults and children. First the front desk said there was no one in that room, then they said the main person had checked out and the remaining guests stayed behind. I was horrible, it started at 6AM and would not end until well after midnight and nothing was done about it! We checked out on Monday at 11AM and the loudness was still going on. We are Hilton Honor members and have never experienced such a horrible and undesirable stay.

The morning of our check out my friend used the hair dryer to dry anothers hair in the process her head was tingling and soon after ine side of her face was numble and it did smell the room like burning hair. We informed the front desk but he didnt seem concerned.