鳳凰坦佩6號汽車旅館- 百老匯 - ASU

It was a fine stay. The area has a lot around it, but it wasn’t a very nice area. Overall it was a good stay.

I stayed with my grand kids, the pool was closed. Which made us very sad. Idk if we will go there again. But, it was there late when we needed it.

Hardware ok, clean, location ok, some random people around, no service.

Motel 6 in the 6! The AC window unit could not cool down the room during the extreme summer heat in the day or at night, although nighttime was better. I also needed to get into the lobby several times when only to find it was locked and no one would answer the phone. Office staff was unavailable to give me access to my room because the key card could not be recognized at least 3 times during my stay, causing me to contact corporate to help. Corporate office could not reach them after several attempts.

The general manager, Veronica was the reason we left. She couldn't have been more condescending, rude and mean. She can cross her arms and roll her eyes at someone else! Her staff member messed up bad and she disciplined us! Your front desk clerk, Kathleen Coats was so outraged watching the way we were treated that she even called to apologize after we left! She was so kind and professional. You need a general manager like her!