鳳凰城坦佩希爾頓逸林飯店

Paid extra for breakfast when booking hotel through *******, when I got down to breakfast I was refused rudely but the breakfast staff, and told ******* doesn’t offer an option for breakfast. Went to from desk was told the same thing rudely. Went back up to my room and they call to tell me I can have breakfast. When I go down the lady serving breakfast was incredibly rude, threw the menu down at me. And to top it off? The breakfast was not good at all.

The staff went above and beyond accommodating me as they worked to fix a small misunderstanding with my reservation. I booked the room with a third party, not directly with Double Tree. Good experience. I will stay here again.

In the tradition of Hilton's, I was expecting to be as equal of the other Hilton's I have stayed...the place is built for conferences wide open areas like a resort campus. My sink had a slow drain but we were there for two days. I dealt with it. The fitness center was impressive. Like I said I was just expect more. First floor. It felt kinda clammy. But many traditional... only spark there was a Dennys nearby. But nothing else.

My room was great, the air conditioning is fantastic and the dining options are great and food even better. The curtesy shuttle was awesome. Overall highly recommend this place.