Residence Inn Tempe Downtown/University

I like the way your rooms have a kitchen and its very spacious. I also like my room had 2 TV's, so I could watch my own shows and my guest can enjoy their shows. What I dislike, which is not very often when I stay here, the curtain in my room couldn't close all the way. Which some sunlight came through. And had a problem with the living room TV, the remote wouldn't work. I did call down and they switched out the remote, but still wouldn't work. Luckily I was technology savy, I got it to work myself.

The hotel was beautiful and conveniently located. The staff was very helpful. We had an issue our second night, when we returned to our room after a long day out, looking to relax…. We entered the room to find the fire alarm going off in our room. There was a test earlier in the day and the alarm stayed on in our room. We had to wait for almost an hour, and maintenance would not be there until after 10 pm. So we had to switch rooms, which was a huge inconvenience. Our room was given a discount, however it was still frustrating. Additionally, the hot tub didn’t work and the website was not updated to reflect that. We were assured when we checked in, that it would be fixed by the morning and it was not fixed by the time we checked out. A hot tub at the end of a long day would’ve been very nice to enjoy.

Beds were very and uncomfortably hard to sleep on. Non of us could get a restful night sleep during our whole stay. Love the mini kitchen, so convenient with dishwasher. Everything else was superb, working and clean. Employees were right on the job when something was needing attention. Rooftop pool/hotub/gym/fireplace was great. Beautiful weather and sights at night. However I don’t believe we’ll stay again due to the hard beds.

Staff was incredible and the rooms were amazing and clean. Would recommend if you’re in the Tempe area.

The Residence Inn was very clean and I love the the 2 bedroom suites with 2 bathrooms and mini kitchen. I will definitely will book again at this hotel.