日惹機場瑞士貝爾飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for your perfect review! We are delighted to hear that you enjoyed our facilities, cleanliness, and services, and that staying with us felt like coming home.We’re also glad that you found our airport shuttle service convenient and our dining experience enjoyable. The scenic rice field view is indeed one of the unique features that our guests love.We truly appreciate your kind words and look forward to welcoming you back for another comfortable stay!Best regards,Denny Jatnika | General Manager

住宿方回覆: Dear, Valued GuestThank you so much for your fantastic review. We’re thrilled to hear that you had such a positive experience during your stay and that everything from our cleanliness, amenities, and dining options met your expectations. It's great to know that our convenient location for your morning flight and the comfort of our accommodations made your stay enjoyable. We truly appreciate your kind words and look forward to welcoming you back in the future.Warm regards, Denny Firdaus | General Manager

住宿方回覆: Dear, Valued GuestThank you for your kind review. We're pleased to hear that you enjoyed the cleanliness, amenities, and service during your stay. It's great that the proximity to the airport and our free shuttle service added to your experience. We look forward to welcoming you back on your next visit. Warm regards,Denny Jatnika | General Manager

住宿方回覆: Dear Yahuao,Thank you for your wonderful review!We're glad you enjoyed the spacious room and the balcony. It's great to know you had a comfortable stay with us.We truly appreciate your feedback and look forward to welcoming you again soon! Warm regards,Denny Jatnika | General Manager

住宿方回覆: Dear, Valued GuestThank you for your wonderful review. We are delighted to hear that you found the room clean and the service excellent. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Warm regards,Denny Jatnika | General Manager

住宿方回覆: Dear Guest User,Thank you for your kind reviews! We are glad that you enjoyed your stay!We look forward to your coming back.Stay safe and healthy. Swiss-Belhotel Airport Yogyakarta

住宿方回覆: Dear, KuguaweitianThank you very much for your kind recommendation! We're delighted to hear that you found our services quite good. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the futureWarm regards,Denny Firdaus | General Manager

住宿方回覆: Tamu yang Terhormat,Terima kasih atas ulasan dan masukan yang Anda berikan. Kami senang mengetahui Anda menyukai kebersihan, fasilitas, dan pemandangan hotel kami.Kami mohon maaf atas ketidaknyamanan terkait pelayanan, khususnya mengenai permintaan setrika dan pengalaman saat check-in. Masukan Anda akan kami tindak lanjuti untuk perbaikan layanan dan peningkatan keramah-tamahan tim kami.Semoga kami dapat menyambut Anda kembali dengan pengalaman yang lebih baik ke depannya.Salam hormat,Denny Jatnika | General Manager

住宿方回覆: Dear, Valued GuestThank you so much for your kind words. We are honored that you consider our hotel to be one of the best during your travels in Asia. We're delighted that you enjoyed our clean and cozy rooms, the pool, and the variety of options at our buffet. Our team is truly grateful for your recognition of their service. We would be thrilled to welcome you back in the future. Warm regards,Denny Jatnika | General Manager

住宿方回覆: Yang Terhormat, AniesBerikut adalah contoh respon sopan untuk ulasan tersebut:---Terima kasih banyak atas ulasan Anda. Kami senang mengetahui Anda menikmati lokasi strategis, kamar yang luas, serta pemandangan menakjubkan dari balkon dan rooftop kami. Kami juga sangat senang dapat berkontribusi dalam momen spesial Anda dengan menyediakan birthday cake. Pelayanan terbaik untuk setiap tamu adalah prioritas kami. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya dan memberikan pengalaman yang lebih menyenangkan.Salam hangat,Denny Jatnika | General Manager

住宿方回覆: Dear Saintuya,Thank you for your fantastic review! We are delighted to hear that you had a perfect stay at Swiss-Belhotel Airport Yogyakarta and enjoyed our rooftop swimming pool, 360° views, excellent breakfast, and free airport shuttle.It’s wonderful to know that you appreciated the spacious and clean environment, as well as the beautiful rice field view from your room. Your kind words truly motivate us to keep delivering the best service for our guests.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Denny Jatnika | General Manager

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review! We are delighted to hear that you had a comfortable stay at Swiss-Belhotel Airport Yogyakarta and that you would recommend us for a family staycation.We truly appreciate your kind words and look forward to welcoming you and your family back for another enjoyable stay in the future!Best regards,Denny Jatnika | General Manager

住宿方回覆: Dear Darmaini,Thank you very much for taking the time to share your detailed feedback. We're glad to hear that overall you had a good 4-night stay with us and that you were satisfied with the surroundings, amenities, cleanliness, and service.We truly appreciate you bringing the two incidents to our attention. Please accept our sincere apologies for the inconvenience and discomfort you experienced. The misunderstanding regarding your food delivery and the lack of proper communication during checkout do not reflect the service standards we strive to uphold.Your comments have been shared with our team, and we will use them as a learning opportunity to improve our service quality and staff training, particularly in guest communication and professionalism. We’re grateful for your suggestion and take it seriously.We do hope to have the chance to welcome you and your family again in the future, with a much smoother and more pleasant experience.Warm regards,Denny Jatnika | General Manager

住宿方回覆: Dear Valued Guest,Thank you for your excellent review! We are thrilled to hear that you had a wonderful stay and that our birthday surprise made your day even more special.Providing memorable experiences for our guests is our top priority, and we are delighted that we could be a part of your celebration. We look forward to welcoming you back for another great stay!Best regards,Denny Jatnika | General Manager