柔佛佰樂泰廣場高樓民宿

The place is a total disappointment. You will be provided with 2 beds, 1 dirty, full-of-stains sofa, a worn-out dinning table, some plastic chairs and stools, 2 filthy futons and simple linens and some very basic furniture and that is about it…totally not as advertised (On Trip.com it says the apartment is elegantly decorated with luxury amenities.) Not only that it is everything opposite form how it’s described, we had ants infestation, malfunction water heater, clogged drain, broken faucet and toilet seat. The curtains were old and dirty and the fixtures are very dated and not well kept. We asked to change the room but were rejected. The service team did sent repairman the next day but it was also a hassle to match the time. Also the apartment needs a card key to go in and out of every door and elevator. We are a family of 4 but only given 1 key. We asked for another one but the request is declined. It was super inconvenient as we always need to move together or accompany another member in and out, up and down the elevator. This is definitely not worth the time and money and we do hope the landlord sees the review and improve the condition before renting out again.

客廳的空調有缺陷。這幾天天氣熱得讓人受不了。最後我們不得不提前退房，泡在有空調的商場裡。公共浴室的加熱器也不能正常工作。即使即熱式加熱器的旋鈕設置為“關閉”，水仍然很熱。我們必須自己打開兩個淋浴噴頭/水龍頭來混合熱水和冷水。儘管新冠病毒教會我們注意衛生，但沒有提供洗手液