蜂飯店的評論

客服服務非常差，入住後發覺沒有沐浴露和洗髮水，下去要求他給我們，她説酒店沒包括供應沐浴露和洗髮水，還叫我去app 確認説上面有寫，可是trip.com app 裏沒説沒提供，我還問那我是不是不用洗澡了，他還讓我自己去後麪雜貨店買，大半夜十二點讓顧客自己去買，真無言，第一次住這麼差勁的酒店，第一次説酒店的沐浴露和洗髮水要自備，要租這間酒店的人慎重考慮，非常骯臟的酒店The customer service was very poor. After checking in, she found that there was no shower gel and shampoo available. She went down and asked him to provide them to us. She said that the hotel did not include the supply of shower gel and shampoo, and even asked me to go to the app to confirm that it was written on it. However, the Trip.com app did not say that it was not provided. I also asked if I didn't need to take a shower anymore. He even asked me to go to the grocery store behind me and let the customer buy them themselves at midnight. It was really speechless. This was the first time I stayed in such a terrible hotel, and the first time she said that the hotel's shower gel and shampoo needed to be brought by oneself. Those who want to rent this hotel should，very dirty hotel

The room was visibly cleaned haphazardly with half-used toilet rolls and leftover drinks hanging on the doorknob of the toilet. The drain in the toilet had a super bad odour that made it hard to even breathe in. The hairdryer was working but the entire device was hanging on a thin thread of wire which can be very dangerous. The extra pillow provided was also mouldy and the cardboard smelt really bad. The aircon was working fine but when you first enter the room the air would be stale and it can get quite humid. Came back on the second night to a door that was unresponsive to our room key card. The service of the staff was ok though.

Booked non-smoking room, but few rooms also with cigarette smell and cigarette butt in toilet basin and floor. (I requested to change room) Sticky room floor. Cracked toilet bowl, dew unsafe to use. Also saw stray cat vomit on table at lobby waiting area. So far, the location is good. Friendly staff.

SEBUAH HOTEL BUDGET YANG SENANG UNTUK DIAKSES DAN PARKING YANG SENANG

房間清潔度還可以接受。地點方便去範例購物中心購物。床床墊舒服。水和咖啡混合好。唯一不滿意的是房間裡感覺熱，空調不夠冷。

The customer service could have been better upon check in. The lady at the front desk was busy on her phone and didn’t bother checking details of my check in. Even the gentleman during the night was equally ignorant I wonder how these staff were stationed to sit there doing their own thing instead of working. Location was ok but staying experience is definitely terrible. The rooms were run down, window ledges broken, rooms had strong cigarette smell, shortage of towels for the family room, phone spoilt, no Wifi password, air con was dripping, the safety of the guest is important. There were too many encounters with drunk occupants who argued with the staff and noisy throughout the night. They even tried to misbehave. We did not escalate this to the front desk because their customer service was poor. No rapport with guest, me being a hotelier myself find this ridiculous. Staff has to be trained and ensure the quality of stay. The type of customers they take might obstruct others stay. Especially with windows broken there might be a high possibility of theft therefore I had to carry all personal belongings everywhere. Overall I’m glad to stay safe with my children and elderly mum but never returning there again.

這家旅館有點落後..你必須善於尋找停車位。從外面看上去很大，但是飯店房間挺窄的。如果只是暫時休息一下，可以留下來。在飯店的底層，靠近mamak商店。 對於那些想嘗試留下來的人來說完全沒問題。不同的人有不同的方式..價格根據房間的條件是合理的。

很糟糕

Location is really good. The space is just quite small. Additional ventilation can also be recommended.

位置非常具有戰略意義..靠近範例購物中心，酒店拐角處有一家嘛嘛檔餐廳。豪華特大號床間的房間有點大，但乾淨整潔。

The shower head is not in good condition. But the room is clean and tidy.

不推薦，飯店唯一的優點是靠近範式購物中心。牆上甚至還有刮痕，剛進房間就有一道難聞的味道🥹

靠近Paradigm商場，出遊方便，房間香。

酒店位置靠近Paradigm Mall，所以非常好，但酒店周圍沒什麼。沒有餐館營業。押金只能用現金支付，不能用信用卡支付。 在清潔方面，我認為這是非常糟糕的，因為沒有客房清潔服務。垃圾甚至沒有被清除 2 天。更糟糕的是，我們的第一個晚上沒有熱水淋浴，但幸運的是，我們的第二個晚上恢復正常。不知道出了什麼問題。