auf unser rundreise, und halt in taupo, wählten wir dieses motel, an sehr guter lage. man ist schnell am see, divserer restaurants und cafes, shoppingmöglichkeiten, ob zu fuss oder mit auto. die zimmer sehr grosszügig und geschmackvoll gestaltet, mit schönem aussenbereich, praktischer küche mit allem, sowie bad mit dusche und badewanne.ein parkplatz praktisch vor der zimmertüre. sehr freundliche begrüssung beim einchecken, und hilfsbereit. man fühlt sich willkommen.
翻譯
NamFahBluewaterworld
入住於 2023 年 11 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2023 年 12 月 1 日
Such a great place to stay, great location not far from the lake and clean motel to stayed. We stayed here for 1 night it was convenient but the bed quite small and so bright light up the ceiling as a blue color it was quite interrupted during sleeping at night.
翻譯
住宿方回覆: Dear Nam, Thank you so much for your lovely review, so pleased you enjoyed your stay. We look forward to hosting you again when you are next in Taupo. Kind Regards, Ashbrook Motel Taupo Team
Dona S
入住於 2023 年 5 月
夫妻/情侶出遊
4.0/5
很好
發布於 2023 年 6 月 16 日
A very pleasant place to stay for a few nights. The hosts are friendly and welcoming, and went out of their way to be helpful. It is about one kilometre from the waterfront if you walk straight down, bit closer to town if you cut across. Tea/coffee/sugar all updated daily. Quiet and extremely clean, with seats outside the front and back of the unit.
翻譯
住宿方回覆: Dear Donas, Thank you for your kind review. It was nice to meet you and we hope you can get back to visit us again at Ashbrook Motel Taupo. Kind Regards, Ashbrook Motel Taupo Team
訪客用戶
入住於 2023 年 2 月
家庭出遊
5.0/5
超棒
發布於 2023 年 3 月 11 日
Spent 6 nights here and spent time in the Taupo and Rotorua areas. Motel is in a very good location for a short walk to the town centre. Facilities were excellent and all the staff were very friendly and helpful. They were always happy to help with any queries. I would definitely stay here again.
翻譯
P1755DWsusan
入住於 2023 年 2 月
家庭出遊
5.0/5
超棒
發布於 2023 年 3 月 20 日
This is a great place to stay. Excellent facilities. Very clean and tidy. Friendly reception staff. Good quality furnishings. A little pricey but worth it for the quality of the room. Four of us stayed and there was a separate bedroom with a TV. Loved the fact there was actually a bath as well as a shower.
翻譯
住宿方回覆: Dear Wsusan, Thank you for sharing your positive feedback about our motel and service. Your kind ratings mean a lot to us all and it helps us strive to continuously deliver excellent service. Thank you again for staying with us and look forward to seeing you next time. Kind Regards, Ashbrook Motel Taupo Team
訪客用戶
入住於 2022 年 12 月
其他
1.0/5
發布於 2023 年 1 月 31 日
Worst experience I've ever had. Rude staff and no mention of a deposit on *********** or on their own website until you are actually onsite and checking in. Rude and unfriendly manager. It was a waste of money and time. Drove 2 hours to come to Taupo only to leave a few hours later. We got a full refund though but it was 2 days later than we were told the money would arrive in our bank. Which motel forbids visitors to their room during the day? Answer - This motel does. And the room visitors were from another room in the same motel, not from outside. They were my nieces who were going to watch tv with their grandmother. We kept getting told that the contract was for one person and after the manger could not find another excuse she changed her tune to "My motel my rules" Find another motel, guys. To the manager- I know you will read this. Grow some courage and call me to talk if you want. I know you've blocked my number. There is a lot I am leaving out too....I will be contacting the motel association too about this.
翻譯
訪客用戶
入住於 2022 年 12 月
家庭出遊
1.0/5
發布於 2023 年 1 月 31 日
*PLEASE READ* Checked into this motel for the night with family of 6 and had my uncle and grandmother join us - they booked separate rooms within that motel. Staying in accomodation during holidays for over 17 years this is the first time we experienced this: - Firstly, we were told we had to pay $300 bond, however this was not displayed on the website at all. - My sisters (10y and 15y) went to my grandmothers room for a cup of tea, the owner came knocking on the door and demanded they get out as ‘visitors are not allowed’ she also mentioned that it is NZ Law that there cannot be people going into each others rooms. We removed them from the room. She also videoed our faces unsure why. - The owner took photos of our vehicle. She took photos of the front (which I assume is the number plate) but also the side of our vehicle. When asking if everything is ok - she claimed she’s just taking a photo of our rego, this was done without a consent form signed. - Upon conversation with the owner, she mentioned the NZ Law and the ‘no visitors allowed in each others room even if you live in the same motel (next door)’ I told her that was very interesting as we had stayed in Rotorua, Napier and Tauranga prior to coming to Ashbrook motel and never had issues like this. When I asked her this question she said she feels threatened. As quoted, she said: ‘If your not happy to follow rule you can leave.’ She told us to get out of the motel. Such a horrendous experience that I took my family, which also includes my 85y grandmother and drove back to Wellington. The behaviour of the Motel owner was absolutely shocking. She did not want to hear what we have to say and kept repeating that she feels threatened and wants us gone after asking her 1 question. I am no expert - but this type of behaviour is legally and ethically shocking. Please beware before you book into this motel. Also, if you are the owner reading this review, I invite you to email me your motel policies AND send me the relevant NZ legislation per your conversation.
翻譯
Trek06120134463
入住於 2023 年 3 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2023 年 4 月 20 日
High quality motel. Loved everything! The location was great for what we were doing for the weekend. Reception staff was lovely and catered for an early check in and late check out. We really enjoyed our stay!
翻譯
住宿方回覆: Dear Trek, Thank you for sharing your review with us. We are delighted to learn that you have thoroughly enjoyed the stay and certainly look forward to welcoming you back to our motel soon. Kind Regards, Ashbrook Motle Taupo Team