陶波探索飯店

Good place, very clean, close with everything.

Rooms were so dirty, carpet had stain all over. Washer dryer had thick layer of dust. You have to clean first before you put clothes in to wash. Than dryer doesn't dry clothes. We put an hour and finally took wet clothes with us in the car. Remote control for the TV was nasty dirty. Our sink didn't drained water, so my husband try to call manager and phone receiver was so nasty , he almost fainted seeing that and went to wash his hands. I would not recommend anyone to stay there. I would say drive 40 minutes and go stay in rotorua.

Dryer did not work. Instructions for switching on the power for washing machine was unclear, but receptionist was very nice and helpful. We arrived on a Saturday so no housekeeping for the 2 days we stayed. That was not clear in booking. Overall, we wouldn't stay there again.

Friendly staff. Great having a washing machine and dryer in room & electric car charger in the car park.

The property is visually dated. Although the hotel was not fully booked we were allocated wheelchair accessible room. Absolutely no vanity bench surface which meant the washing machine in the bathroom was the only surface space. The shower curtain was discoloured. There was coat hangers provided however no space below to hang items. There was fresh milk provided however it had been opened and was half full. The staff were friendly and the bed was comfortable however the duvet inner was badly stained.

I recently stayed at the hotel for four nights and unfortunately, the experience did not meet expectations. The bed was very uncomfortable due to broken springs and desperately needs replacement. Additionally, housekeeping only serviced the room three out of the four days, which was inconvenient. The front desk staff on Saturday and Sunday were unfriendly—on two separate occasions, they did not respond when I greeted them. Customer service is a crucial part of any hotel stay, and this lack of basic courtesy was disappointing. Due to these issues, I would not choose to stay here again.

Too many short cuts It’s ok. Replaced basic ammenities, creamer instead of milk, appliances need a polish, payment for room was taken before even getting to the property… when pay at property was selected… thought I was going to do the transaction..

The room was amazingly so clean. Loved how roomy the space was and the kitchenette area made the stay so convenient.