Wanted to like this place - location was good, staff were nice and friendly, rooms were clean, breakfast was good - but when a hotel fails to provide some key basic things, Im sorry it cancels out all the positives…. There was no water in the room for some hours one day… and then again next day. The reception said the whole city didnt have water - well, outside the sprinklers were running and the breakfast room in the hotel was washing dishes, so the reception wasnt telling the truth. No water meant we couldnt flush the toilet when we checked out… There was construction going on for HOURS also one day and then the next day. It was happening in the lower floors of the building, and the structural vibrations were so intense, even ear-plugs didnt help. Maybe the construction was out of their control, and maybe even the water they couldnt fix, but Im sorry, the room was also not that cheap, it’s certainly not the guest’s problem to put up with those thjngs…. And there was no offer of any kind of compensation - we paid the same amount as a guest who had water the entire stay and didnt have to deal with construction noise - this isnt fair. So Im sorry, I have to give a low score.
翻譯