STYLO公寓與套房的評論

住宿方回覆: Dear Guest,Thank you for sharing your feedback about your recent stay at The STYLO Residence & Suites.First of all, we sincerely apologize for the inconvenience you experienced — especially regarding the parking situation and for everything you had to go through during your stay. We truly understand how important comfort and a pleasant environment are for our guests.We are also sorry for the odors coming from the car detailing shop located between our two buildings, as well as the construction noise from the surrounding area. Unfortunately, these external factors are outside of our direct control, but we fully understand how they may have affected your stay.On your next visit, we will do our very best to arrange a city-view room, where the environment is much quieter and away from most of the noise and activity.Thank you once again for your feedback — it helps us improve continually.We hope to welcome you back and provide you with a much smoother and more comfortable experience.Warm regards,The STYLO Residence & Suites Team

住宿方回覆: 尊敬的娜塔莉亞·塞爾佐娃女士：感謝您對入住STYLO Residence & Suites酒店的體驗給予如此詳盡而真誠的評價。我們很高興得知公寓的優越位置、便捷的機場和景點交通以及我們員工的周到服務給您留下瞭如此美好的印象。尤其令我們欣慰的是，您對我們團隊的細緻周到給予了高度評價——從溫馨的歡迎卡片、乾淨的餐具到退房協助，我們都盡心盡力。您稱讚入住期間“感覺像個公主”，這讓我們倍感自豪，也激勵我們不斷提升服務品質。感謝您的信任，期待您的再次光臨。此致，STYLO Residence & Suites飯店團隊

住宿方回覆: Dear Guest,Thank you so much for your outstanding review and perfect scores! We are thrilled to hear that you enjoyed our facilities, cleanliness, surroundings, and service.We truly appreciate your recommendation and look forward to welcoming you back for another stay in the future. It will be our pleasure to host you again at STYLO Residence & Suites.Warm regards,STYLO Residence & Suites Team

住宿方回覆: Thank you very much for taking the time to share such a wonderful and detailed review 🤍We are truly delighted to hear that you enjoyed your stay, especially our convenient location, comfortable and well-equipped rooms, modern facilities, and the quality of our breakfast. Your kind words about our team are also deeply appreciated — it means a lot to know that our service made you feel at home.Your feedback is a great motivation for all of us to continue delivering the highest level of hospitality.We sincerely hope to have the pleasure of welcoming you back again soon!

住宿方回覆: Dear SIOW CHUCKEN,Thank You very much for Your kind and detailed review!We are truly pleased to hear that You enjoyed a clean and quiet stay with all the necessary amenities, and that our reception and housekeeping teams made a positive impression. Your note about the mineral water service is much appreciated — we're glad it added to Your comfort.Thank You also for pointing out the situation with the building entrances. We understand it can be a bit confusing, and we are working on improving signage and communication to make it clearer for future guests.It was a pleasure to host You, and we look forward to welcoming You back to STYLO Residence & Suites!Warm regards,The STYLO Residence & Suites Team

住宿方回覆: Dear Guest,Thank You so much for Your wonderful and heartfelt feedback!We are delighted to hear that You felt at home with us again and appreciated our spacious rooms, attentive staff, and delicious breakfasts. Your kind words about our blend of European service and traditional Eastern hospitality truly mean a lot to our entire team.It’s great to know that our convenient location helped make Your shopping and errands easier as well.We look forward to welcoming You back to STYLO Residence & Suites whenever You return to Tashkent!Warm regards,The STYLO Residence & Suites Team

住宿方回覆: 親愛的賓客，非常感謝您分享您的入住體驗，並為其他賓客留下寶貴的建議！我們很高興得知您入住期間一切順利，並且對我們的設施和地理位置感到滿意。我們衷心感謝您的回饋，並期待您的再次光臨！此致，STYLO Residence & Suites 團隊

住宿方回覆: We are delighted to hear that you enjoyed your stay and appreciated the spacious, clean room along with the convenient amenities such as the washing machine, balcony drying rack, and fully equipped kitchen. It’s also wonderful to know you were able to enjoy our gym and other facilities.We truly appreciate your comment regarding the breakfast. Your feedback is very valuable to us, and we will take it into consideration as we continuously work to improve our services and guest experience.It was a pleasure having you with us, and we hope to welcome you back again in the near future!

住宿方回覆: Dear Mariia Pashkovskaia,Thank You very much for taking the time to share Your detailed feedback!We’re glad to hear that You found the apartment cozy, comfortable, and well-equipped for Your needs. Your comments about the shower are important to us, and we will look into the issue with the water leakage to improve the experience for future guests.Thank You also for mentioning the gym and our location. We appreciate Your balanced and thoughtful review.We hope to welcome You back to STYLO Residence & Suites in the future!Warm regards,The STYLO Residence & Suites Team

住宿方回覆: Dear GuestThank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologize for the issue you encountered with the disposable razor and any impression of reused amenities. This is absolutely not in line with our standards, and we take such concerns very seriously. Please rest assured that we will investigate this matter thoroughly and take immediate steps to ensure it does not happen again. Your comfort, safety, and trust are our top priorities.All the best

住宿方回覆: Dear Cheng Zhou,Thank You very much for Your kind feedback!We are glad to hear that You enjoyed the new room, convenient location, and complete facilities that allow You to cook and do laundry independently. It’s great to know that You appreciated our peaceful environment and nearby Chinese restaurant.We look forward to welcoming You back to STYLO Residence & Suites!Warm regards,The STYLO Residence & Suites Team

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you enjoyed our convenient location. At the same time, we are truly sorry that our service did not meet your expectations. Your comments are very important to us, and we will review them with our team to identify areas where we can improve.We appreciate your honest feedback and hope to have the opportunity to provide you with a much better experience during your next stay.Kind regards,Front Office TeamSTYLO Residence & Suites

住宿方回覆: Dear XU HUANHUAN,Thank You for taking the time to share Your feedback. We sincerely regret to hear about Your recent experience and that we did not meet Your expectations during Your business trip.Please accept our sincerest apologies for the inconvenience regarding the room assignment. This is certainly not the experience we strive to provide. We understand how frustrating it can be, especially when traveling with friends, and we are currently reviewing the situation to ensure this does not happen again.We truly value Your feedback and hope You might consider giving us another opportunity in the future to provide You with the stay You originally expected.Warm regards,The STYLO Residence & Suites Team

住宿方回覆: Dear Guest,Thank You very much for Your kind words and positive feedback!We’re glad You enjoyed our beautiful environment, spacious rooms, and the breakfast selection. Your special mention of Afliya is truly appreciated — we will be sure to pass on Your thanks to her.It was a pleasure to have You with us, and we look forward to welcoming You back to STYLO Residence & Suites!Warm regards,The STYLO Residence & Suites Team