塔拉戈納含停車場的飯店

The rooms are tiny. Paper thin walls. No bathroom door. Just a swinging glass door. Anything that happens in the bathroom is heard throughout the room. No in room coffee. If you are used to AC Marriott levels of service you will be disappointed here. We booked a family room for our family of three. We requested a higher level floor corner with a view. We received confirmation that the hotel would do everything they could to accommodate our request. The room they gave us was interior with a view of a brick wall and it was so small the three of us could barely stand at the same time, and no place to sit just on the bed. When I asked about them accommodating our request they told me that the people that respond to specific requests have no idea what types of rooms are available in the hotel. The reception staff was friendly yet very novice and did not understand the concept of taking care of the guest. I requested ice to take to our room and 15 minutes later, while waiting in the lobby, I received a little bucket with eight cubes of ice and was told the charge would be one euro for the ice. There was no manager on duty. Reception staff told me that this Hotel is for individual business travelers, not families. This is true. We had to purchase an additional room at full price to accommodate our son. The family room is not large enough to accommodate three people comfortably. We will not be staying here again and will be very hesitant about booking accommodations with AC Marriott again…

自2005年以來,我們經常訪問塔拉戈納,有時一年兩次。從2006年開始,我們每次都入住Lauria酒店,因爲酒店總是非常舒適和友好。羅里亞劇院的位置再好不過了,可以方便地去商店,也方便地去羅馬的許多景點,如圓形劇場和論壇。新劇院就在新蘭布拉對面。翻新工程已經進行幾年了,必須接近完工,對房間和公共區域的升級非常出色。這次我們無法擁有我們平常的房間,但是,多虧了我們長期服務的朋友José在Reception,我們擁有一個可以看到海景的超級房間,可以俯最近翻新過的游泳池。自助早餐一如既往,存貨充足,經常由另一位長期服務的朋友胡安監督。新咖啡機很棒,一旦你找到如何從它中獲得最好的。經理艾洛伊一如既往地友好和樂於助人,其他接待和清潔人員也是如此。這是我們第一次設法到達塔拉戈納參加壯觀的復活節遊行。這是一個我們強烈推薦的“必須看到”活動。

ATENCION NEFASTA POR PARTE DE LA SRTA. PRISCILA DE RECEPCION. Estancia de 1 noche con niña de 11 años. Llegamos el dia 11 de Julio desde Portaventura, y estábamos tan cansados que simplemente fuimos a cenar en el mismo hotel, y luego directamente a dormir. Al día siguiente cuando nos despertamos ya para marchar , mire debajo de la cama por si la niña se le había caído alguna cosa, y encontramos ropa de otro cliente, confetis, 3 globos , y mucha suciedad. Bajamos a recepción, y la Srta.Priscila estaba al tlf. con el informático (lo deducimos porque luego de un buen rato cuando le dio la gana a ella, la escuchamos darle la clave para conexión remota) , nos miro, y dijo Check out?¿ le dijimos si, pero queremos hablar con usted..... Eso ya no le gustó ............. nos dejo esperando un buen rato..... ... Claro nos vio con el globo que le bajamos y con cara de disgusto... e iba alargando la conversación, hasta que le volvimos a repetir... nos puede atender porfavor... y de malas maneras al final nos atendió.... Primera respuesta suya al decirle las cosas... Porque no lo dijeron ayer?¿ y le contestamos que porque normalmente cuando llego a un hotel no me pongo a mirar debajo de las camas...(quizás a partir de ahora lo haga) y que porque era tarde ”veníamos reventados de port Aventura”....... .... Pues ella en lugar de pedir disculpas, ya que en ningún momento tuvo la educación y humildad de hacerlo..... su actitud fue altiva, ofensiva (simplemente con la mirada y actitud que tenia).... y con ganas de perjudicar y alargar la situación en lugar de solventarlo rápidamente.... Por su mala educación le pedi una hoja de reclamaciones... y como nunca he puesto ninguna... le pregunte: - Es una hoja de reclamación? y su respuesta fue .... ACASO NO LO VE? Como no voy a cabrearme ademas, de que me encuentro una habitación sucia, te encuentras con un personaje así ?¿? y si es verdad... que yo le conteste... ERES UNA MALEDUCADA.... y la estupenda Srta.Priscila... enseguida me contesto... pues igual que usted..... Pero Aver Señores propietarios del hotel... o bien es su hija esta chica, y no han podido colocarla en otro sitio a trabajar... o deverdad miren bien el tipo de personaje que tienen delante de una recepción..... Luego a la hora de entregarle la reclamación..... Priscila seguía al tlf. como si nada, y le digo.. perdona ya hemos terminado , y nos contesto... PUES ESPERAN A QUE YO TERMINE AL TLF.. es decir seguir provocando un malestar.... sin ningún sentido... y ademas tiene las santas narices, de contestarme en la reclamación que la insultamos... Perdona Priscila a ti nadie te insultó... lo que pasa que no sirves para estar en una recepción, es una vergüenza que un establecimiento así... con lo que cuesta llenar hoteles , tenga un personaje así al frente de una recepción..... Pagamos 94 euros... ok yo lo escogí por vuestra pagina web, sin desayuno , hasta aquí estamos deacuerdo... pero que me encuentre ropa , confetis, globos , y que ademas cuando ba

2022年6月我們在這裏住了1晚,前台工作的人非常友好,很好。我們的房間還可以-沒什麼很棒的,沒什麼不好的,只是一個睡一晚的好地方。好-有電梯。壞 - 空調工作,但不像我們習慣的那樣涼爽。我希望它更涼爽。有停車場,但它是先到先得(大約10個景點)。我們大約在4:00左右立即入住,然後把我們的車放在停車場,因爲我們不想失去現場。我們在酒店周圍走了一點,看起來街上的停車場很滿。所以我們很高興我們的車停了下來,這是一個額外的獎勵,酒店和停車場在您必須允許進入的大門後面。讓我們感到非常安全。在一個街區內有一個不錯的小雜貨店,所以我們走下來,得到了一些我們需要的用品。那天晚上我們在附屬餐廳吃了晚餐,對它很滿意。再次,在那裏工作的人超級好,樂於助人。他們的菜單上有圖片和英語,所以有幫助。我們的兒子有抱魚,喜歡它。我有牛肉,雖然它與美國的牛排不同,但非常好。我們早上還在附屬餐廳吃早餐,也非常好。非常典型的西班牙酒店早餐 - 水果,午餐肉,奶酪和麪包。總而言之,我們參觀塔拉戈納時度過了一個很棒的1晚住宿。

Good first impressions - well put together hotel with great amenities and nice staff. First evening I ordered room service - It took over 1hour 15 minutes to arrive, and that's after I went to ask at the reception. Also the room door wouldn't shut properly - it was still open when it seemingly had clunked shut - but this was dealt with swiftly, thank you. First shower I had - oh dear - it has a head with one narrow spray (not like a regular/ normal round or rectangular one) that fires at you almost horizontally and in a narrow clump (irritating and impractical) - so even when you try and slow the pressure, it still goes to the back of the bath, over the bath end, and swamps the bathroom - firstly you simply cannot shower with such a dumb 'design student' reject style shower head, and secondly you'll spend several minutes after finishing having a shower, using up all the towels to mop the bathroom floor, and leave them in a giant wet mess, only to start smelling during the night - terrific (not) ! The last time I experienced a shower head that went only horizontal over the back of the bath, was a (very good, apart from this,) two star hotel in Morocco - but even that one had a regular round head (so you could actually wash properly/ normally under it), not a single tiny narrow head like at this hotel. The room I had was the cheapest, and apart from not having an opening window (I know this is kind of standard these days, so I'm not bothered), it was a well appointed comfortable room and even had a side view of the Med, which was great. People will always come to this hotel because of its awesome location, including a roof terrace ..commanding some of the best full vantage points in Tarragona (and many other reasons), but I hope the complacency of them knowing this, doesn't hold them back from considering customers' improvements / suggestions. I had pasta carbonara for dinner the 2nd night - a few tubes of pasta in a thin limp sauce, with some almost microscopic strands of ham (seemed like a microwave job) - no bread with it, no salad, very very unsatisfactory it was ..I was still hungry, so I ordered a small pizza, which was ok, but seemed like a basic supermarket one (it wasn't good), and it took a long time to arrive. The rooftop pool, they call a 'plunge pool', but this is underselling it - I did lots of lengths in it, it's maybe 4ft deep .. it's great. The lower pool is also nice and is much bigger and deeper. The day I left, the fire alarm went off at about 7am - A bit annoying. Some people started to leave the building and some probably didn't. This is overall a very good hotel, and I was really impressed. I liked the staff on reception, the breakfast staff and the rooftop bar/ restaurant staff - they were all very friendly and very efficient - This is especially nice when you're by yourself. Tarragona is great and swimming in the sea was wonderful too.

我們家人走在波特冒險附近(12分鐘車程)以這種方式,三間房很寬,而且可以去那,只是睡覺。牆非常老,的,髒(但不是因爲清的色)是因爲的,老的,雖然的都很好。大樓上的子(在牆上)冰箱破碎,小,但保存東西卻有用(我們換了另一件東西 ) 不舒服的牀,的子,聽見了一切。外部微波來加熱,但它並非完全正常(儘管他們已經確認了,並且說如果是)但我們也同意了一些客戶的意見,我建議他們改變。內爾的服務員非常好,非常細,所以我要兩星,而阿里的主人也很好,服務員也很好,這所房子最壞的就是接待所的所有人之一,不快,不禮,邊緣。他不顧客(或他的員工),他會掉星星,但我會留着星星,去的地方,不回去,只是作爲你去公園睡的經驗。

首先,那位10號服務的先生!他幫我們拿出我們擁有的冒險券,我們不知道怎麼辦,我很樂意教導我們酒店和真相,超乾淨整齊的房間!!

Having been previously to Tarragonna it was our wish to return , we had a wonderful stay at your accommodation. The highlight being the meal at the forum restaurant, Mucho gusto. Thanks for a beautiful experience.

完美

The rooms are clean and we heard very little of the neighbours. The room was not very big and had no terrass. It is understandable that the rooftop pool and bar were closed (because of the ongoing pandemic), but there had been no information about this on the website. The breakfast was not what one might expect from a 4-star hotel: we got a tray each with a small bowl of fruit, some bread, croissant and a yoghurt. They really served only the bare minimum, but they had not reduced the price. We were very disappointed. I would not go back and I would not recommend this hotel to anyone either.