Unlike what Agoda had called it, This is not a resort. It is more a serviced apartment. Had we known this, we would have appreciated the suite, quiet beach, the minimart or the lonely pool and even the slow wifi. But we were looking for a resort, with choice of food and running amenities…we were in Desaru for 3 days with family visiting us. We checked in and the reception refused to give more than one key when the suite had occupancy for 4. She did though after talking to her manager. We requested the kind hearted lady at the cafe to please arrange for some food when she said that she couldn’t because buffet food was getting served for a teachers’ conference. Finally she agreed and the food came fast. Choice was sparing but it was fast. But they didn’t accept credit cards and we spend most of our money we changed with money changer to pay them. That was it. We got in the car immediately after lunch and checked in to another resort. Now lying on their beach chair by the ocean and writing the review. We discussed, perhaps we need to reconsider using Agoda also.