安特里姆1844飯店

We were very unhappy with our stay. We were in the Boyd Room in the mansion. There was a wedding happening in the rose garden which the Boyd Room is right over. We were not able to use the outdoor patio in the afternoon or the rose garden due to the wedding. It was a beautiful day and it would have been nice to sit on the outdoor patio and overlook the rose garden with a cocktail. Was not an option and could not enjoy our room because of the noise from the wedding. Make sure to ask if there is a wedding booked the days you are booking. Weddings are very disruptive to other guests not at the wedding. We went to dinner at the smokehouse and it was just par. Would not recommend spending the money. The next day we came back from Gettysburg for the afternoon tea. After walking in the front door to the mansion we noticed all the doors were closed. As we walk back to the door for the afternoon tea we were informed that the hotel is closed for the day. How can the hotel be closed for the day when we were booked for one more night in the Boyd Room we ask. Front desk says "did they not tell you we were closed today when you booked". Obviously not. My husband and I went to our room so I could make myself a cup of tea with the Keurig but the water is not warming. I go down to ask for hot water at the front desk and I am given a blank stare. They could not even get me some hot water. This is were I lose it. I asked for a manager but there is no manager in because the hotel is closed. I request to be refunded for the day and check out but they must call the manager first to get the ok. They apologies to the manager for bugging them on their day off to ask if we can be refunded for the day. How about an apology to us for not letting us know they are closed on this Monday. How about letting us know when we checked in on Sunday that they were closed the next day. On top of this they were checking all fire alarms in the Mansion that particular day. I have called to speak to the front office manager the past three days and have left two messages to call me. No call has been received. I asked to speak to the general manager and was told they would not talk to me because this is a front office manager situation. I cannot make this stuff up. Unfortunately this put a big damper on our 35th wedding anniversary. It was not worth the over $600.00 we spent there for 1 night and dinner.

Beautifully decorated for the holidays. Stayed in a great room with a loft for our adult children. Enjoyed fine dining with 6 course meal and wine pairing in front of the fireplace—was a real treat! Also enjoyed drinks at cute onsite pub and hot breakfast in the morning.