莫馬爾科森林灣度假村及飯店

What a gem of a hotel! From the efficient check-in/check-out process, each moment was delightful. Also, the hotel has a very secure and safe environment. The staff were super friendly and went above and beyond to help us. We absolutely lived the spectacular outlook of the pool to the beachfront. The buffet breakfast was magnificent! There was such a great variety and the presentation was just like out a magazine

The place could be likened to someone who was once beautiful but did not quite age gracefully. What became evident is the struggle to keep the place still vibrant but cost-efficient. The layout, landscape and aesthetics deserve commendation but it is quite difficult to ignore the tell-tale austerity measures management had taken to keep the business going. The water in their king-size pool and lagoon must have been recycled too many times, leaving a chlorinated stench. And they operate the artificial waterfall for strictly one hour. Food at the restaurant was overpriced, and with too few choices of dish. Guests should bring their own water or they will be shocked to find the restaurant would not provide service water to sell you bottled mineral water at marked-up price. Even their coffee is bland. We made the mistake of booking the dorm-type room for six persons and paying in advance only to realize when we came to the resort the room is too far from the reception and pool area, to be accessed only through a maze of concrete stairs along poorly-lit foot paths. There was no window, at ground level there is no view worth-looking at, and to put six persons there would invite claustrophobia. We had to upgrade to the expensive rooms in their hotel-section, which is how they call rooms above the reception. This trip would have been a disaster if we didn't have the extra cash. Anyway, we noticed that despite the upgrade, we did not even get the good rooms at the second floor but we were assigned the ones facing the back of the resort, instead of the poolside view. It would not have cost that much for management to assign to us a better room. The desperation to cut cost made them overlook things they could have done at no cost to them but still create goodwill for the guests to think of coming back.

Very nice place in a forest. The staff are very kind and helpful. Good money for relaxing in a quiet environment. Our breakfast was served under a very big tree with lots of birds humming. All meals are delicious and beautifully served. I recommend this place for couples, family, friends and a group reunion.

We thought the room we reserve was within the hotel for its price. We discovered later on that it was a simple room, no TV, no hot shower, no intercom, and very far from the main lobby and resto. Dismayed, we call the front desk thru cellphone but i took time before someone answered. We inquired if we can transfer to better room. Then the line dropped. We called again to request a transfer. No one answered. So despite the distance, we just walked back to the front desk to request. A few meters from the desk, we decided to call again, and as we approach the desk, three staff were just chatting, ignoring our call. Wat if the call was an emergency. We are about to upgrade our room and the staff was ignoring our call. If only it wasn't getting late we couldn't have just moved to another hotel.

great buffet breakfast --delicious dinner -- hidden gem in Rizal __Calm and very into nature --fantastic views at every point --the piano player in the lobby was incredibly talented, and the front desk was very friendly and informative. Highly recommended!

our family stayed for 2nights in casita unit during the holy week Pros: - huge resort, relaxing ambiance - around 2 hours away from Manila - spacious outdoor parking space - friendly staff - room rates are reasonably priced, including breakfast - live band during our stay - playground - hot/ cold shower Cons: - outside food not allowed - reservation was not able to modify our stay dates, good thing the unit is available - limited choices of food at the restaurant; even menu cards are not presentable. - lack of manpower (resort staff) during Holy week but too many ojt/ trainees around - Our pre-ordered dinner taken by their ojt was not relayed properly to the kitchen staff.. Food was cooked in a hurry at the time we picked it up. - buffet breakfast time at 6:30am but the restaurant opened at nearly 7am. - few food selections on snack bars and sundry stores; most items are unavailable. We are hoping they can offer more options since we are not allowed to bring in food. - room/ casita can be improved, stained bathroom glass, clogged sink.