金馬倫高原熏製房飯店

About 20 years ago, on a trip to Cameron Highlands, I went to Ye Olde Smokehouse for a classic English high tea. It was gorgeous, with a fire in the fireplace and all the staples of a proper high tea including scones and such. This time, since we were going to Cameron Highlands, I thought we should actually stay at the Smokehouse. Great decision. It's as charming as ever. Staying there gave us a chance to enjoy the lovely bar, gardens, dining room - all very old school and pukka! Staff are exceptional. Given that it's an old property, the rooms are a bit old school - but very nice all the same. Very reminiscent of a British club rather than a hotel - so perhaps not quite as refined as a modern 5 star hotel would be, but everything works, the rooms are comfy and there are lots of verandahs to sit out and enjoy the gardens from right outside your room. It was one of the more expensive hotels of our trip but definitely worth it.

Suasana yg tenang. Hidangan breakfast yg menyelerakan. Will repeat soon

Website stated ‘polished’ (service). This was not across the board. The worst was the unfriendly receptionist called Teo, who has no customer service. Smokehouse is in desperate need of a deep clean and maintenance. Chipped bath tub, chipped restarant tables, Dirty rugs, cushions, upholstery and an unsightly sun roof over the restaurant, are signs of neglect. The Glenlee suite’s shower head was broken. We lodged a complaint before leaving for a day’s sightseeing. We returned to discover nothing was done and staff at the reception, who included Teo, had no recall of our complaint. Pillow casss smelt stale and awful. We brought it to Teo and asked her to smell it. She just stared at the pillows, refused to remove her face mask to smell the pillow cases until we insisted for the umpteenth tkme. Unbelievable. It is far from polished. The rooms facing the road, are very noisy throughout the night and day. Do not book these. We do not recommend stays at the Smokehouse. But do go for meals because the waiters are good and the food is pretty decent.