坦帕落基點海濱希爾頓逸林飯店(DoubleTree by Hilton Tampa Rocky Point Waterfront)

Muy buena atención 👏

Friendly bar in reception staff. Hostess working 12/15 was very rude. I attempted to ask about the buffet. If it was included in my room, I did get there about five minutes till 10 AM and as she proceeded to rudely tell me no that’s not part of your room price she closed the door and said well it’s after 10 AM anyway then asked if they had hot chocolate and bagels on their menu, instead of showing me a menu or looking at a menu, she rudely, replied I don’t know. Felt like I was putting her out by asking a question and getting there five minutes before the buffet closed definitely needs education and manners and how to address guest of the hotel.

We really enjoyed our stay! The best part was the pool area, beautiful palm trees and landscaping around! We also want to thanks to the front lady (Debra I think) for very positive attitude, smiles always. Is hard to find people like her anymore, you should be thankful to have her in your team.

This property was well located so easy to get everywhere and the front desk was amazing. I will say the room we were first provided with was not great. It didn't feel clean (stains on the curtains that touched the bed) and there was basically no hot water. We were able to change rooms and it was much better. Hot water and more space between the curtains and the bed. The pool space was really nice. We enjoyes our stay in the end.

The room was below average to say the least for such a high price. Want to charge $19 for parking but don’t even offer shuttle to the airport. Would not stay there again. Will make sure my friends and family don’t. I will say though, the area is very nice and clean, little private beach I suppose.

Cuando llegue no había jabón en el baño, ni agua lo reporte al día siguiente y salí llegue tarde después de las 8 pm y no habían hecho la habitación, tampoco colocaron agua, café ni cambiaron las toallas. Lo solicité en recepción y llevaron toallas limpias solo eso. El hotel es confortable pero el servio no es bueno

Had to move rooms because we had ants all over the room. Staff was nice about moving rooms. $36.00 to park for two nights on top of almost $250 a night. Not cool