坦帕阿爾巴飯店，希爾頓啟繽精選(Hotel Alba Tampa, Tapestry Collection by Hilton)

This is a great hotel. I feel like she earned more than five stars because the setup is being designed uniquely to be different from other hotels. The room is greatly big to feed a coupleand very neatly clean. And well designed.

Pleasant stay, very close to everything

Grundsätzlich in Ordnung aber leider extrem hellhörig. Was wirklich extrem nervig ist wenn das Zimmer in Nähe des Aufzugs ist. Das penetrant laute Piepen des Aufzugs hört man durch zwei geschlossene Türen. Zudem hört man jeden Schritt vom Zimmer darüber.

Fiquei decepcionada com o hotel. O serviço de limpeza precisa ser solicitado 24 horas antes e, na manhã do segundo dia de hospedagem, automaticamente não se tem direito a ele. O hotel por não fazer limpeza diária dos quartos, os lixos de alguns quartos são colocados no corredor dos apartamentos o que é uma falta de higiene! As roupas de cama estavam muito amassadas e a manta puída e rasgada. O café da manhã precário para vegetarianos e não há queijos e também não há reposição das frutas. As louças mal lavadas. O hotel exige um bloqueio no cartão para “eventuais danos” no valor de US$ 100 mas quando do checkout não o estorna automaticamente, ou seja, o hotel não confia em você quando você chega, mas você tem que confiar nele quando faz o checkout e aguardar pela inspeção do quarto e estorno do seu dinheiro em até 10 dias úteis. O quarto tem péssima iluminação e mal se enxerga as roupas na mala à noite. O colchão da cama é muito mole e ao deitar nele afundavou profundamente. A diária com preço considerado, ainda cobra mais US$ 15 por dia de estacionamento, o que é um despropósito, principalmente nos Estados Unidos que oferece todos os estacionamentos gratuitos.

-We were given a room with two beds, but they were full mattresses, not queen. My husband and I are not large people, but it was still very uncomfortable to fit two adults in a single bed. For reference we are both under 200lbs and under 6ft tall, so very average. -Housekeeping only comes if you ask for it. I understand this policy and agree that it makes sense, but most hotels simply ask you to let them know the day of. Hotel Alba makes you tell them 24 hours in advance, which is unreasonable, in my opinion. We were there for four nights. On the 2nd morning, I went down to the front desk and said we would be gone all day (until after midnight actually), so could we please get our room refreshed. I was told no, because it was not 24 hours notice. -The in-hotel restaurant is supposed to be open until 10pm. We went down at 8:45 on Friday to get dinner. A woman who I recognized from the front desk happened to be standing there. I asked her if we were early enough for food and she confirmed that we were. After we were seated with menus, the waitress came over to tell us she was closed. We told her that the front desk had said they were open for another hour, but she said "No, I'm allowed to close up to an hour early, so I did". She told us to go to the hotel bar and order there. The bar tender seemed equally confused by our story. The waitress then came behind the bar and chatted with another patron for most of the time we sat there. It was embarrassing and awkward.

They did not clean my room the first day because I did not request it. I travel a lot, first time this happens to me. Cleaning should be done without request. Could not get a Taxi, staff said they were unreliable, first time I hear this. Hotel Shuttle did not pick us, they gave excuse that they called us and we didn't respond. NOT TRUE

Bom hotel. Atendimento muito confuso, bagunçado. Não receberam uma encomenda minha, e não teve serviço de quarto nos dois dias que fiquei hospedado. Decepcionante.