Embassy Suites by Hilton Tampa USF Near Busch Gardens

Tuve la mala suerte de escoger este hotel con mi familia para pasar mi cumpleaños y tuve algunos inconvenientes, el primero es que mis 3 habítaciones no estuvieron en tiempo y tuve que reclamarle a la de front desk por ellas. Y luego a la hora de bañarnos nos dimos cuanta que no habían toallas suficientes en cada baño, no estuvo mal pero quería que fuera perfecto, el desayuno es abundante y delicioso y en el bar y restaurante la atención fue muy buena

me dieron el cuarto para discapacitados sin yo haberlo pedido, las camas son demasiado bajas , los colchones parecian de hospital, viejos y poco firmes pedimos toallas extras y nunca las enviaron

Property in need of an update!! Breakfast ok nothing outstanding. Breakfast staff were very nice. Cal to report a problem with the bed sheet not fitting the mattress, and house came and handed me 2 more sheets for us to remake the bed. The bathroom sink had no stopper.

We have been coming here for years. However, the property shows signs they need to maintain the condition better. The pool light was still connected, sitting on the edge of the pool. There was mould on the edges and the floor was cracking. The staff was friendly. The a/c never really cooled the room.

Everything was good except the housekeeping, we were 4 and they just gave us 3 towels, when we called it was to late to get another one, they do not make the beds if you stay less than 5 days, and you have to call to ask fir clean towels everyday, but they dont pick up the dirty ones! The girl working in the bar was AWESOME!! great service!! They only give you coffee for one day and most of them are decaf when I asked for more, they sent the wrong ones, it didn’t work in the coffee machine in this room. Everything else was good.

We ended up having to stay in an accessible room, and I have the say, the mattress was not as good as we have had in other rooms at this hotel. If this is how you're treating those that need accommodations, please correct.

I really liked the happy hour time along with the cooked breakfast. The restaurant food was great.

Excelente hotel para vacaciones familiares