馬塔維觀景度假村(Scenic Matavai Resort Niue)

This is a really awesome place to stay! The best views from all rooms and grounds are great. We even were one of the few to try out the brand new car park! (It has the only pedestrian crossing on the island) All staff are really friendly and has an awesome pool bar.

我們住在距離度假村 2 公里處的三臥室別墅。我們可以使用度假村的設施。別墅很大，有一個完整的廚房，這就是我們住在那裡的原因，以減少一直在外面吃飯。有些東西不見了，例如烹飪托盤（但在我們追著他們要一些東西後，他們確實去商店買了，否則他們建議我們去買）。休息室裡新安裝了一個較大的空調，可以給整個房子降溫，因為他們拿走了臥室裡現有的空調和休息室裡較小的空調。但我覺得它不太適合大廳下面較小的房間，我們要了一個落地風扇，這有點幫助。足夠的器皿和餐具，但不匹配。巨大的甲板可以在欄桿上晾乾東西，還有晾衣繩，但帶了釘子。室內洗衣房和烘乾機，但可能需要自己購買洗衣粉，每次洗 2.00 美元，但他們有時會提供洗手粉。洗衣房提供成堆的毛巾。我們把外面的家具搬進裡面，以便有更多的座位選擇。提供毛巾和亞麻布，以及咖啡、茶、糖和迷你牛奶（每人每天一份，但你確實需要不斷詢問，這有點碰運氣，有時什麼也沒有。） 休息室裡有新的大電視， USB端口。我們在那裡待了兩週，他們確實來了，大概換了兩次床單，否則床只是在中間整理好了。本來希望對浴室進行一次徹底的清潔，例如浴室。沒有看到使用任何清潔產品。廚房洗碗機配有洗碗片，非常好。通往別墅和毗鄰公寓的游泳池是一個救星。幾乎我們都是自己做的，從不忙。從三間臥室通往花園的路有點崎嶇，如果他們花些功夫，花園真的可以變得壯觀。泳池邊的躺椅和桌子一把雨傘，如果能更好遮蔭的話會很有用。泳池上方有遮陽帆效果很好，因此可以在中午使用。泳池旁設有遮陽帆下的燒烤設施。附近有一個「接待」單位，您可以將食物存放在冰箱中，如果需要的話，還可以為家長提供洗衣機以及撥打度假村的電話。我認為別墅/公寓內的電話更適合。每日時事通訊也可以在這裡查看，看看哪些內容非常有用，但有時卻沒有。我們在路上的實際度假村使用了幾次，那裡有漂亮的游泳池和雞尾酒。位置很漂亮，我們第一天在那裡吃了一次，因為我們沒有去購物，而且我們都餓了。一些披薩和一份炸魚薯條。披薩很脆，基本上是小塊魚，價格為 30 美元。由於去年 12 月發電機遭受雷擊，電力確實被切斷了，我們被告知零件正在運送中，但備用發電失敗了。幾天沒有空調，這對孩子來說很難對付。我們不知道發生了什麼，這令人沮喪。也許q

Absolutely lovely. From the moment we landed, to the time we flew out, the resort staff looked after us. We stayed in a cliff-top room with a stunning view. The sound of waves crashing below was so good and the restaurant & pool were a 1 minute walk. The staff were all friendly and it was nice to meet Aaron the manager. Housekeeping did such a great friendly job, I felt spoiled. Breakfast is great unless you like the heavier stuff, which you can easily order and pay for. Coffee too. I won’t mention that, bc I’m a coffee snob. All other meals can be served restaurant or poolside and the drinks selection was fine. The resort cats were so cute and the roosters at 6am didn’t bother us; just roll over and go back to sleep, you’re on holidays. Mike was so friendly and the airport transfers fast. Thanks guys, had a great time.

We had dinner at the restaurant, it was a $70 buffet on Thursday. $10 corkage fee. The food was nice however they had no provision to keep the flies away. The restaurant needs fans inside and out and the staff could do much better to welcome guests and demonstrate hospitality. There was a fan used by staff in the bar however there were none around the restaurant which made it difficult to enjoy the dinner and entertainment. The staff ignored us as we entered the restaurant and walked away as we tried to speak to them. 1 of them was helpful. We asked how much the drinks were at happy hour and they didnt know. There are no baby changing facilities and I was told to change baby in the toilet, on floor.

The worst experience I’ve ever had the staff was so lazy and rude the rooms were not cleaned properly and breakfast was the same rehashed meal every morning to the point that the fruit went slimy. we had a blocked sink in our room from the first day that was never fixed even though we asked to the point that we tried to unblock ourselves and then had black slimy stuff in the sink for the rest of the week no one cared. My mum got a terrible injury on the coral and tried to sit in a chair that was apparently for the dinner time they insist that she moved. they quoted us wrong for a rental car and then tried to charge us for extra days that we didn’t have and for more than what they quoted they argued themselves in front of us and even when told to move into a room and not to argue in front of customers they continued. They seem to genuinely dislike their job. The room was never cleaned properly the floors were never done we had our bed changed once and even then they left their dirty cleaning cloth in the room. It definitely was not the standard of a four star resort. I will never return to Niue because of the experience and I would not advise. Besides the resort the Niuen people were beautiful caring and lovely people that couldn’t do enough for us. It’s such a shame that the staff of the resort were not as they represent Niue for thousands of holiday makers that the country desperately needs for their economy. The doctors and staff at the hospital were in complete contrast to the resort and were fantastic beautiful and caring people with such warm hospitality and did a fantastic job regarding my mums care. Getting a house or self catering motel would be my recommendation.

This is the only resort on the island at the moment. (the other 1 (or 2) were lost due to a cyclone. There is not a lot of choice, its either the Matavai or a b&b, or self catered accomodation. Unfortunately I didnt have a lot of time to explore that side of things! We went for the cheaper option of the rooms (Ocean View) - which were absolutely perfectly fine. These are the older rooms of the resort so were all a tad tired, some exterior parts even a bit tatty. However, the rooms were clean and tidy and we had a lovely view straight out to the ocean. Perfect for whale watching! New friends were in the newer rooms on the other side of the central reception and dining - very similar to ours but longer (more space between bed and balcony). (They also had a coffee plunger, teapot and drying frame!) Linen was clean and towels changed when required. Housekeeping staff were reasonably efficient and friendly. A continental breakfast was included, cereal, toast, pastries, pancakes, muffins and fruit. Tea and instant coffee, and juices. Nice but nothing special. I did not order a cooked breakfast there so can't comment on that. Had a couple of lunches and dinners there which were all OK. Think they could do a lot better on that sides of things. We had a few small issues (minor matters) but they were all taken care of quickly and quietly. Reception and management were always very helpful and pleasant to deal with. I really can't praise them enough! 2 things to note - the pools are very cold! Lovely to sit by the pool but hesitant to jump in! And you may want to BYO pillow! Never found a good one there!

In a nutshell, not a four star resort. But perhaps in time, it will be as there is a lot of maintenance ongoing as a new manager onboard. The positives: - Great location with wonderful views. - Rooms have everything you need, are comfortable, with roomy bathrooms and lovely balcony. - Incredibly helpful touches like the daily newspaper with the tides, places to go and other useful information. - As there is one flight per week, the setup of the shuttle to check in at the airport in the morning, then the use of the resort facilities until the flight leaves is very helpful and well organised. - The pool is small but nice, but be aware it's not heated and is breathtakingly cold - nice and refreshing on a hot day! The not-so positives: - The staff by and large desperately need more training. We ate at the restaurant three times and all three times there was something incorrect with the meals. Some of the staff are excellent, but the wait staff seem unsure of the menu and very shy. The bartender was not aware of the cocktails on the menu. - The meals in the restaurant are delicious but breakfast is not worth it. Barista made coffee (whilst excellent) is extra, which is now rather unusual in resorts I've been to, and the actual buffet food is limited and unfortunately not refreshed. Should you go to breakfast after 8.30am, there are 1-2 danishes and a couple of muffins left. It's an early ride island! - The resort is fairly old and tired, though as mentioned there is a lot of maintenance going on so I imagine soon it'll look great. - It's not very clean - understanding that mould is hard to fight in such a humid environment, but the restaurant bathrooms aren't clean, the rooms were pretty bad until Saturday when we must have had a new crew through who wiped what must have been months of black grime off the fan. Shower glass etc not cleaned. Niue is a wonderfully adventurous place, and the Matavai is a fine place to stay at, but just bear in mind it's not your standard 4-star resort (would call it 3-star personally as it stands today).

The location is quite breathtaking. Staff are very friendly and welcoming. Beautiful food....more so the seafood platter.....absolutely wonderful.... We were there for my wife's 60th birthday and it was awesome....live entertainment and good food .... Would definitely come back.

The Matavai is well-run, clean and comfortable. The bed was comfortable. the ceiling fan is great, and the air-con is even better after a long day's work! The room had a little fridge that was ideal for water etc. The shower though took a long time to get hot water to it. The menu was sufficient for 1 week's stay, but you would soon want something else if you were staying longer.