住宿方回覆: Dear guest, Thank you for your feedback and for sharing your experience with us! We're happy to hear that you found the public area to be pleasant and the location convenient for catching an early flight. We do apologize for the issues you encountered during your stay, such as the pillar facing the bed and the shower space. We truly appreciate your observations as they help us continue improving. Regarding the water bottle, we understand that offering one bottle for two nights might not be sufficient, and we will review this policy to provide better service in the future.As for the pricing, we always aim to offer competitive rates, and your suggestion about the breakfast cost is valuable. We will certainly pass this along to our team for consideration.We hope you had a comfortable stay overall, and we look forward to welcoming you again in the future! If there's anything else we can assist with, please don’t hesitate to reach out. Sincerely, AlisaReservations Agent Mercure Tallinn
住宿方回覆: Dear Becca,Thank you for sharing your feedback! We’re glad to hear the hotel’s location was convenient for your quick access to the airport. We apologize for the issues you experienced with staff friendliness and the water supply. Providing excellent service is important to us, and we will work on improving these areas. We also appreciate your comment regarding the water refill and will consider revising this policy for future stays.We hope to welcome you back and provide you with a more enjoyable experience next time. If you need anything else, feel free to reach out!Sincerely, AlisaReservations Agent Mercure Tallinn
住宿方回覆: Dear Guest,Thank you for your detailed feedback! We’re delighted to see that you enjoyed our hotel, the warm reception service, and the abundant breakfast. We appreciate your understanding regarding our environmental initiatives and are glad you found the large bottle of free mineral water helpful. It’s great to know you took advantage of the convenient location near the airport, shopping center, and public transport. We hope to welcome you back for another enjoyable stay!Best regards,AveliisReservations AgentMercure Tallinn
住宿方回覆: Dear Customer, thank you very much for sharing your valuable experience at our hotel. We are pleased to read that you are satisfied with our location, room size, comfort, and facilities. We are committed to providing high-quality service and a comfortable stay experience. We look forward to serving you again in the near future. Sincerely, Aveliis Reservations Agent Mercure Tallinn
住宿方回覆: Dear Guest, We are delighted to hear that you enjoyed your stay with us at Mercure Tallinn. Your kind words about our high-end facilities, convenient location near a shopping mall, parking availability, in-room amenities like a coffee machine, and the courteous staff are truly appreciated. We are glad you found the breakfast delicious. We look forward to welcoming you back on your next visit. Kind regards, KaidiReservations AgentMercure Tallinn
匿名用戶
標準雙人床房
入住於 2024 年 5 月
獨自出遊
4 則評論
10.0/10
超棒
發布於 2024 年 6 月 23 日
很好 距離市區近
住宿方回覆: Dear customer, thank you for your positive feedback. We are pleased that you are satisfied with the convenient location of our hotel. We look forward to welcoming you again. Best regards, Aveliis Reservations Agent Mercure Tallinn
Nancy Xie
標準雙人床房
入住於 2025 年 4 月
商務出差
10 則評論
10.0/10
超棒
發布於 2025 年 5 月 26 日
酒店就在機場旁邊非常方便,房間很大很舒適
住宿方回覆: Dear Guest,Thank you for your kind feedback! We're delighted to hear that you found our location convenient and enjoyed the comfort and spaciousness of your room.We hope to have the pleasure of welcoming you back on your next visit to the area.Best regards, Carol Reservations Agent Mercure Tallinn
住宿方回覆: Dear Guest, Thank you very much for your valuable feedback! We are delighted to read that you were satisfied with our location and our service. We have always been committed to providing business travelers with a high-value accommodation experience. Thank you once again for your recommendation, and we look forward to welcoming you back soon!Kind regards,AveliisReservations AgentMercure Tallinn
訪客用戶
高級房,配備 2 張拉鍊床
入住於 2024 年 11 月
家庭出遊
14 則評論
10.0/10
超棒
發布於 2025 年 1 月 1 日
非常時尚的酒店 很乾凈 距離機場和老城都非常近。推薦。
住宿方回覆: Dear Guest,Thank you for your kind words! We're thrilled to see that you enjoyed the stylish design, cleanliness, and our convenient location near both the airport and the old town. We truly appreciate your recommendation and hope to welcome you back soon!Sincerely,Alisa Reservations Agent Mercure Tallinn
住宿方回覆: Dear Guest,Thank you for your feedback! We’re so glad to see that you enjoyed the cleanliness of the room and the spacious bed. We hope to welcome you back for another comfortable stay!Kind regards,AveliisReservations AgentMercure Tallinn
訪客用戶
標準雙人床房
入住於 2024 年 6 月
獨自出遊
6 則評論
8.5/10
很好
發布於 2024 年 8 月 4 日
房間比想象中小,洗澡的簾子區域太小
住宿方回覆: Dear Guest, Thank you for sharing your valuable feedback. We will carefully review and strive to improve the room size and bathroom facilities to ensure a more comfortable stay experience. We look forward to welcoming you again. Wishing you all the best!Sincerely,AveliisReservations AgentMercure Tallinn
訪客用戶
標準雙床房
入住於 2024 年 9 月
與好友旅遊
28 則評論
9.7/10
極佳
發布於 2024 年 10 月 6 日
乾淨整潔,步行去機場很方便
住宿方回覆: Dear Guest,Thank you for your feedback! We're glad to read that you found our hotel clean and tidy, and that you enjoyed the convenience of being within walking distance to the airport. We hope to welcome you back for another pleasant stay!Sincerely, AveliisReservations AgentMercure Tallinn