伊斯頓品質飯店(Quality Inn Easton)

Mi nombre es Victor José Estrella Grados ,hice la reserva de hotel , pero por motivos personales tenía que anular la reserva y mi queja es que no se puede anular la reserva a través de la página web del hotel y me cargaron una noche a mi cuenta.bancaria, no me alojé en el hotel nunca , pero me han cobrado un día.

I stay here this weekend every year for the Waterfowl Festival. last year was not good due toremodeling. i was expecting a lot more this year but still in that process. No hand towels were ever left in our room. The air condition/heater did not work well. The hanging bar for clothes was held up bu packing tape. The hotel was clean and the beds are comfortable.

The room was spacious but peeling paint on ceiling, peeling inside shade on lamp, unpainted repairs in bathroom left a messy feeling. On highway so noise should have been expected but it is noisy. Was put in a handicapped room (not requested) and so did not feel right in parking in the space outside my door, moved my car farther out. Staff, though, were VERY friendly. I was concerned about getting out of parking lot going east rather than west on 50 but it proved to be no problem.

The few employees working there are excellent, doing a great job despite probably being underpaid and overworked! Give them a raise at least

Hotel stay was decent. The room was okay. needed to be updated. The stairs and walk ways really needed some attention. Hotel was also very pricey!

I appreciate an Honest review, I believe most people want to know the truth. This hotel should honestly be taken off of Travelocities website. The hotel is unsafe! We booked one night and we were told that the Website over booked them and that they would not be honoring the reservation for a king size room. the did however offer us 2 double bed room. The lobby is smelly and old, but that wasn't even the worse part. Our room was old and it looked as though they were starting to remodel but stopped in the middle. The tub/shower was moldy and tub was peeling. The smell in the room was so strong, maybe bug spray or something like a cleaner not really sure, but we could hardly breath!!!! the ceiling was wavy and looked like it was about to fall in. Maybe the smell was possible MOLD? I could find an outlet to plug my phone in so I pulled out the night stand and found something indescribable a pile of jelly like substance under there. Please don't take your Loved ones to this hotel!

This hotel was very clean with a few updates. Staff was terrific and the breakfast was outstanding.

Hotel is grossly under staffed. Booked 2 rooms. One was not ready after it was assigned and we went to it. Furnishings are shabby & unclean. Some furnishings missing. TV' was not working correctly. Odd smells in room. Musty damp feeling. Holes in the walls. Fire alarm box broken. No soda/water machines or available. We left 1 hour after checking in. A total waste of time and money.

As other reviews have noted, it looks like they are renovating. No closets to hang clothes, no shelves or bar to hang wet towels. Unpainted areas of spackle on the walls where they removed the old fixtures. Vinyl flooring, no carpeting. Also this is a motel not a hotel, no interior rooms, so be aware that you have to walk outside to get to lobby and breakfast. Also downside of the motel style is it is noisy with cars coming and going, bright with headlights and street lights, and people are constantly walking past the window. On our second night a group of guests from two doors down were loudly partying outside in front of their open room at 1:45am and kept it up for two hours. Overall the property has a run-down motel feel so it's not surprising that some guests treat it that way.