曼特拉肯特飯店的評論

住宿方回覆: Dear Guest,Thank you for the great review! We hope to welcome you back again in the future!Kind Regards, Alana Friend

住宿方回覆: Dear Guest,Thank you for taking the time to share such detailed feedback following your stay with us.We are pleased to hear that you enjoyed the spacious and comfortable apartment, the convenience of the laundry facilities, and our central location just a short walk from the QVB. It’s wonderful to know these features contributed positively to your stay. We are also glad you found the apartment well equipped, and we would like to mention that all of our rooms offer tea and coffee making facilities for guest convenience.At the same time, we sincerely apologise for the inconveniences you experienced with housekeeping and the limited room service availability.Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a smoother and more enjoyable experience on your next visit.Best regards,Sanchit Gupta General Manager

住宿方回覆: Dear Xiaketamenjiade,Thank you for sharing your feedback with us.We are pleased to hear that you found the hotel comfortable, well-located, and equipped with convenient facilities. However, I sincerely apologise for the shortcomings you experienced with our cleaning service.We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to provide you with a much better experience on your next stay.Warm regards,Sanchit Gupta General Manager

住宿方回覆: Dear guest, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Sanchit GuptaGeneral Manager

住宿方回覆: Dear valued guest,We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Sanchit GuptaGeneral Manager

住宿方回覆: Dear valued Guest, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the spacious room and found our location convenient for both commuting and shopping. It’s also great to know our team could assist you with an adapter and that our facilities added to the comfort of your stay.We truly appreciate your kind words and look forward to welcoming you and your family back again soon.Best regards,Sanchit Gupta General Manager

住宿方回覆: 尊敬的賓客，感謝您與我們分享您的回饋。我們很高興得知我們位於中央商務區的優越位置讓您出行便捷，並且您也喜歡客房內的廚房設施。這些設施為您的住宿增添了額外的舒適和便利，我們深感欣慰。期待下次光臨悉尼時再次入住。此致，總經理 Sanchit Gupta

住宿方回覆: Dear valued guest, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Sanchit GuptaGeneral Manager

住宿方回覆: Dear Sarah,Thank you for your thoughtful feedback! We're delighted to hear you enjoyed our central location, spacious rooms, and well-equipped kitchen and laundry facilities. It's also wonderful to know our friendly team made a positive impression. We appreciate your comments regarding the floor cleanliness and elevator availability — these have been noted for improvement. Once again, thank you for the recommendation and we hope to welcome you back soon!Best regards,Sanchit GuptaGeneral Manager

住宿方回覆: 親愛的Rexinshiminyajiang，感謝您的正面評價。我們很高興聽到您在這裡過得非常愉快，我們期待很快再次歡迎您！此致，Mantra On Kent St 團隊

住宿方回覆: 尊敬的客人，感謝您的回饋！我們很高興您喜歡我們的房間，並覺得客房內的烹飪設施非常方便。雖然我們很遺憾早餐品質一般，但很高興得知飯店的地理位置給您留下了良好的印象。我很高興地告訴您，我們餐廳將於下個月進行一些令人興奮的升級，這將提升所有未來客人的用餐體驗。感謝您的評價，希望很快再次歡迎您光臨！此致，Sanchit Gupta 總經理

住宿方回覆: Dear valued guest,Thank you for your positive review.We are glad to hear that you enjoyed your overall stay with us and we look forward to welcome you back soon!Best regards,Mantra On Kent St team

住宿方回覆: Dear valued guest,Thank you for taking the time to share your experience. I sincerely apologise for the disappointing aspects of your stay, particularly the condition of the first room allocated and the service encountered at reception. This is certainly not reflective of the standards we strive to maintain at Mantra on Kent Sydney.While I am pleased we were able to offer you an upgrade, I regret that this did not fully meet your expectations and I am especially concerned about your impression of our front desk team. Please rest assured that I will be addressing this feedback directly with my team to ensure improvements are made.We are grateful that you acknowledged our central location though I understand from your comments that overall we did not succeed in creating a positive impression. It is my hope that you will allow us another opportunity to provide you with the level of service and comfort we are known for.Best regards,Sanchit GuptaGeneral Manager

住宿方回覆: Dear valued guest,Thank you for your positive review.We are glad to hear that you enjoyed your overall stay with us and we look forward to welcome you back soon!Best regards,Mantra On Kent St team