不論是商務還是休閒旅客,門戶汽車旅館都能讓您的Vineyard之行變得更加美好而難忘。飯店距離里士滿空軍基地機場僅10km,距離Rooty Hill Railway Station僅13km,交通都很便捷。從飯店到勞斯山莊園遊覽很方便,Muru Mittigar Aboriginal Cultural & Education Centre和Rouse Hill House & Farm也均在附近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。有飲水需求的旅客,飯店還為您提供了電熱水壺。飯店設有酒吧,您可在這裡放鬆身心,享受貼心的服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Wildcat Gourmet Cafe(其他)、West Lake Restaurant(其他中餐)和Australian Hotel & Brewery(酒吧/酒館)期待著您的光顧。飯店提供的休閒設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。飯店配備有會議廳,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
訪訪客2021.05.04
We booked a disabled room in the new block and it was very spacious. The beds had high-quality firm mattresses. The room appeared new and was very clean. Unfortunately whilst there was a 55inch TV there were no instructions on how to operate it and the remote needed a degree in space science to operate it. The toilet seat came adrift and when we reported this to the office was told sorry no maintenance on the weekend. As with many disabled rooms they are not designed by disabled people so simple stuff is often ignored. The chairs in the room did not have arms so are difficult to use. However, despite the small issues we enjoyed our stay and will use this motel again in the future
坐落於希爾斯區,不論您是商務出差還是休閒旅遊雪梨諾威斯特雷吉斯飯店(Rydges Norwest Sydney)都是理想的下榻之處。從飯店出發,至韋斯特米德車站僅有9km遠。附近很多景點,包括The Edge Rock Climbing Centre、Flip Out和AMF Bowling and Laser Skirmish都離飯店不遠。飯店坐落於雪梨站邊,附近還有很多景點包括Bella Vista Hotel和Bella Vista Farm Park。在酒吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。對於顧客來說,可以在室外游泳池和健身室享受鍛鍊的樂趣。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。飯店為所有入住顧客提供停車場。
25 December 11:50pm I arrived at Hills Lodge after my husband had booked me in online. I requested an upgrade for my room which I mentioned I was willing and able to pay for but was informed I was in the last room available for the night a queen standard. This was a 15+ minutes conversation which matters because I had informed the front desk team I had just been discharged for severely swollen legs and high blood pressure needed to rest immediately. A lovely porter assisted me with my bags and acknowledged my interaction with front desk had been challenging and difficult to understand. When we arrived at the room the bed was not made the sheets were sloppy tucked under the pillows and the sheets werehanging out of the sides and there was a big dip in the middle like someone had been sitting there , I was SHOCKED I told the porter who tried to convince me the bed was made and it had just been made in a rush. I refused to settle in as I could tell it was an unmade bed , I then saw a bin with RUBBISH in it, 2 Pepsi cans, KFC packets and showed him, he checked the bathroom and saw towels on the rack and open soap at the sink. He apologised and told me he’d call reception to organise another room. He tried to convince me this was unusual for the hotel. I was still aghast as the cost did not correlate with this tardiness. The front desk then organised another room for me down the hall “an upgrade” they said. It was a suite with a separate lounge - however to my surprise I had been told there was no more rooms available when I checked in 30mins before and there’s no way they would have prepared a room in 20mins. The room was presentable but the curtain had a big red stain on it (forgot to take a picture) and the carpet dusty and old. I told my husband of my experience but because it was 1am on Boxing Day and the state of my body I had nowhere else to go. I stayed there till the morning and left early for personal reasons and thankful I did not have to stay another moment there. A few days later I called the hotel and told them my ordeal - the manager was polite but I was disappointed in how he kept trying to excuse the front desk’s behaviour. He told me how another guest had given the front desk guy a glowing review. I was not rude when I called him but just factual and encouraged him to make improvements for his team and in how they receive guests. His comments made me wonder why would the front desk treat me like that. I was unwell, with a baby in hospital and a husband away. Did I not deserve compassion and good customer service. It made me wonder was it the colour of my skin? I’ll never know but one thing I know is to encourage you to speak out if something looks wrong! You’re paying for this service and if you’re going to stay at Hills Lodge - good luck. I would not personally use my hard earned dollars to stay there. Very disappointed customer. Hills Lodge - excellence matters not sure how you got 4 stars but please DO BETTER!
布萊克敦美居飯店位於雪梨西部郊區的中心,擁有時尚現代的客房和一流的便利設施。飯店位於充滿活力的文化中心,顧客可以遊覽當地熱門的冒險地點,如翎羽谷野生動物園、Raging Waters Sydney 水上樂園、東克里克賽道以及新開的雪梨動物園等。布萊克敦美居飯店提供一系列服務,包括顧客洗衣和乾洗服務,以及餐飲和會議空間。
訪訪客2023.01.31
Recently went to an event at Sydney Motor Parkway and has trouble booking close by. We found the Mercure got us out of trouble but was not perfect by a long way. Rooms were clean and comfortable, but motel had no breakfast arrangements for guests. We were able to have an evening meal at the attached Blacktown Workers Club. This was good value and catered with individual meals or a buffet evening meal. Very disappointed as neither the club or motel had any arrangements in place for providing breakfast. A nearby McDonalds was all staff could suggest. They did have off street parking and it certainly got us out of trouble when trying to book close to the venue.