Holiday Inn Express 斯文頓市中心(Holiday Inn Express Swindon City Centre)

호텔 엘리베이터가 안됩니다. 일시적 고장이 아니고 (고장인척 하지만) 무슨 이유인지 고객에게 사용불가라며 6층까지 캐리어 들고 올라가야 합니다. 엘리베이터는 작동하는데 문이 안열리게 키로 잠가 놨습니다. 직원들이 몰래 키로 엘레베이터 문을 잠그고 직원들 사용시 키를 이용해 문을 여는것을 봤습니다. 이해할 수 없습니다.

Good hotel for a fair price. The breakfast was ok and the location is in the old town very close to the train station. Friendly staff.

Nice and comfortable sleep. Excellent service. Just one on the lift that requires repair to facilitate access to top floor

Very convenience location, however the lift to allow guests to access check-in/check-out level was out of services for weeks still not fixed.

On arrival, the receptionist helped me book a room and got me sorted really quick. Afterwards, i ordered some food in the restaurant, and I recommend trying the chicken it's amazing. Thank you, Socorrina and rabeka, for making me feel welcome, and for doing your job properly

Reserved a room for one night on our return to Heathrow from Wales. When we entered the lobby, there was no desk clerk -- only two security guards at a card table, who immediately jumped up and announced that the hotel had "no rooms." When informed that the website said otherwise and, moreover, that we had a reservation, they reiterated the no rooms thing, then literally grabbed us and dragged us outside! I don't know what's going on at this place, but it is incredibly sketchy -- IHG needs to do some serious work. STAY AWAY.

IHG cancelled our booking with no explanation appalling service for a large company. They then expected us to pay for another room in another with no compensation with a price difference of £250. Our booking was made 10months prior to date of stay to ensure we had accommodation for the air show

Booked this hotel back in August 2021 for July 2022 to attend the Royal Air Show ,(which has been rescheduled a few times) had a phone call today to tell us they have cancelled our booking due to "a private contract" and we should look at the Jury's Inn or Holiday Inn swindon west . Jury's Inn is fully booked and the Holiday Inn is £350 - we paid just over £100. Cancelling 4 months out either means we stump up a lot more money or we try to cancel our plans. Holiday Inn offered us nothing by way of an apology nor did they even apologise, we asked for the cancellation via email, they won't even do that. So thanks Holiday Inn for making a difficult few years even worse