海洋縣設有游泳池的飯店

Pool, housekeeping & maintenance staff all top notch. Front desk not so much. I booked a King room and my confirmation (which I showed them) said balcony and view. They said that I was booked in a standard King & bkz I booked third party it wasn’t their problem & I would have to straighten it out with Trip.com….wrong answer…Our room was the size of a walk in closet..it reeked of mildew and the bathroom was so small my 6’ husband had to sit sideways on the T-seat….Entry Door didn’t seal closed so flies came in. I looked at the hotel’s own website and even what they advertise as a “standard king” isn’t anything like the room itself. So just be aware that the rooms you see pictures are not the rooms you get AT ALL. Disappointing they wouldn’t make it right.

More or less the beds make a lot of noise, you can't sleep

I'm sorry but this hotel has a hold on my card and the morning I checked out the woman at the front desk told me she had released the hold right then, well it's 10 days later and I still haven't gotten the money back on my card, they told me it was my bank that hadn't released it yet but which is not true I have spoken with my bank several times and they are not seeing that they released it then I was supposed to get an email proof that they had released my money and I never received that either my call this morning is going to their administrative offices I'm very very disappointed