丹布勒設有游泳池的飯店

這不是我們第一次入住酒店,這是我們第三次或第四次訪問,也是最後一次肯定的,因爲他們的客戶處理和管理很差。我必須說,我們之前的住宿非常棒,我在TripAdvisor對這些方面進行了積極評價。但是,這次大多數工作人員對我們來說都是新手,不像那些從前廳起步的員工那樣友好和關心。他們只是不在乎,我不知道是不是因爲我們是當地的旅行者。另一方面,“安貝拉”歡迎飲料一如既往地棒極了。我們入住了一家複式酒店,有4個大人,還有我9個月大的孩子。房間乾淨寬敞。客廳給人一種平靜的感覺,和他們的另一家一樣別墅我們之前住過。我們寶寶,老公和我當時在樓上房間,我們進去的時候房間被加熱了,空調也壞了。太不舒服了,所以我們給前廳打電話,他們派了團隊去修理。這花了我們很多時間,所以我們要求換一個房間,因爲我們的寶寶感到疲勞,需要午睡。此外,他們有足夠的空房間,甚至還有複式分類客房。儘管如此,他們拒絕把我們轉到另一個房間,所以我們把孩子留在了底層房間。修理花了大約2個小時!然後我們去了房間,空調在工作。然而,由於我們不得不去安拉達普拉,因此無法打和放鬆,這是我們訪問的主要原因。所以我們回到周圍9.30pm,空調又不工作了。又一次同樣的演習,一個團隊過來,檢查並告訴我們他們需要再次修理,這是11.45pm他們這麼說的時候,我們拒絕了,因爲我們已經累得要睡覺了。還有,現在晚上11.45他們問我們能不能搬到別的房間(複式分類)他們一直有空的複式分類房間,在午夜的時候他們要求我們換班。我腦子裏想的很是慌亂,但我們太累了,無法繼續爭論或離開無用的地方,所以我們一直住在同一個複式房間直到早晨。清晨,我們離開酒店時沒有吃早餐,儘管我們已經付了全食費。他們向我們收取了全部費用,另外還開具了額外食物和迷你吧(如果沒有人認爲他們一定給了折扣或揮手就提到這一點)。所以,我們爲這場戲支付了幾乎一晚的票。我們永遠不會回到這家酒店,根本不推薦。我想主要的問題是局勢管理不善,這顯示了酒店管理有多差。我們在Duplex 3(Kohomba)。如果出了問題,而且缺乏熱情,這家飯店的員工或管理人員將永遠不會關心顧客。畢竟,我們吃早餐的時候,我們接到了酒店的總經理的電話,他道歉了,但我想已經太晚了,因爲我們已經離開了他們的財產。

不過不失的酒店，性價比還可以～～在前台辦理入住的時候看見很多猴子～～環境挺舒適，房間裝飾簡潔，但比較不太滿意的就是私密性問題，我們的房間對着泳池，幾乎沒有遮擋，不把窗簾拉上馬上會與泳池或者經過的人對視～～拉上窗簾房間又不通透～～～但這些都不是太不能接受的～～我們預訂的包含晚餐自助餐挺，早晚的食物都是比較好吃的～～水果和甜品都特意放在空調房裡保鮮～～早餐對着草地和小鳥還是挺愜意的～～基本還比較滿意

這是在蘭卡期間住的最好最棒的酒店了！整個酒店就在一個芒果園裡頭，環境非常優美！酒店也很乾凈衛生，服務也非常到位。早餐非常豐盛，而且就餐地點特別棒！可以俯瞰泳池和一大片綠地，簡直就是美的享受。環境鳥語花香的，而且晚上也有巡夜的，安保方面也很不錯的。特別是第二天因為走得急，我愛人把一些貴重物品落在房間，我們包的車都已經在開往努沃的路上了，開了有20分鐘。後來突然想起來額，DILI司機很熱心幫忙打酒店電話，對方派人說還在房間，然後趕回酒店拿，這才鬆了一口氣。感謝酒店！另外，這個酒店房間是要用鑰匙來鎖的，不是直接帶上門就鎖上的，這一點要注意。我們入住后，收拾了一下就去獅子岩，我愛人鎖門的，就是直接帶上門，回來我順手一推就開門了，還好東西沒丟的。這說明這家酒店真的很OK。當然，大家有去住這家酒店的話，還是要妥善保管好自己的物品，房間裡頭就有保險箱的。

Dear Readers, 1. I and my wife stayed in this resort for one night (Check In 10 Dec 2024 & Check Out 11 Dec 2024). 2. I had booked this hotel through Ms CEYLO TRAVELS,COLOMBO as one destination out of our 14 nights itinerary to Sri Lanka. 3. It was quite a disappointing experience since this hotel was offered to us a 4-Star hotel by Ms CEYLO TRAVELS. 4. It is very highly overrated as is seen from the previous reviews in contrast to the standard of ambience ,hospitality, amenities and choice/quality of meals. 5. Good Points, a. The hotel is situated in a jungle like serene environment. The sounds of birds can be heard in the morning/evening. b. The hotel has a nice swimming pool which is located next to the restaurant. 6. Bad Points. a. The rooms have a dampness in the air and are not aired regularly and properly. b. The standard of toiletaries in the washroom was very substandard. c. The room and the washroom does not adequate lighting arrangement. d. The hotel does not have laundry services which is a normal amenity expected in a 4 Star hotel/resort. e. The hotel provides only two 500 ml mineral water bottles for one night stay. The extra water bottles asked for by us were levied at DOUBLE the MRP listed on the water bottle which is violative of legal provisions. 7. Standard of Food. a. The standard of food in terms of quality and choice was extremely limited and very minimalistic for vegetarians like us. b. We had to be contended with items like Dal,Curd and plain rice. c. The standard of bakery items was highly substandard. d. The standard of service was also not upto the mark. e. The variety/quality has NO comparison with the one we came across at Hotels like Trinco Blu beach resort at Tricomalee merely one day ago on 09 Dec 2024 and at Mandara Resort, Mirissa later on 15 Dec 2024. 8. Summary. A. This jungle resort is a 3-star standard and is highly overrated in the reviews. I assume the visitors don't have patience and inclination to write a thorough, comprehensive and realistic review. B. I would also admit that I had made a huge mistake by booking my 14 nights tour to Sri Lanka through Ms CEYLO TRAVELS,COLOMBO. This company is into excessive profiteering and is making a fool of the Foreigner Customers like us after taking 10% advance before reaching Sri Lanka and collecting balance 90% in CASH (USD or INR) immediately on arrival at Colombo. C. I would therefore suggest that the Foreigners especially Indians MUST not use the services of this company which is looting its customers in a systematic and organised manner, knowing fully well that it will be very difficult and highly un- economical for a foreigner to sue them on the Sri Lankan soil. ANIL KUMAR JOSHI Indian Citizen

挺安靜的一個酒店 服務還可以 晚餐要提前去吃 他們吃飯時間跟我們不同 不然衹能等到夜裡吃他們做的夜宵了 就是定位不準 找了很久！

I wanted to take a moment to express my heartfelt gratitude for the outstanding hospitality during my recent stay on 8th December at Sigiriya Kingdom Resort - Dambulla . From the moment I arrived, I felt welcomed and cared for by your attentive and professional staff. Thank you once again for making my stay so enjoyable and comforatable with my three kids.The restaurant staff was totally tendered a child friendly service.I will certainly recommend your hotel to others and look forward to returning in the future.

Kalundewa retreat is a beutiful place designed preserving the nature. The service provided is also as expected and the food was also tasty. Staff is also nice and friendly and is always available for anything you need. We stayed at karanda chalet and the chalet was also spacious enough. The garden is also well maintained and overall it’s a beutiful place. Few recommendations that is better if done. 1. On top of the karanda chalet outdoor pool it’s a tree with lots of bats. As nature calls their feces also sometimes fall into the pool and a lot of leaves too fall into the pool. We are very happy to see the pool in the middle of nature but having a dip and swimming in that outdoor pool is a bit risky.. so we didnt swim. If you can please clean the pool as much as possible before the guests arrive and try to come up with an idea to cover the pool when not in use. 2. So many glasses at karanda chalet are at a location that is not possible to clean daily.. clean them as much as possible and try to clean the outdoor glass doors before the next guest arrives ( so they have a crystal clear view through the glasses) 3. When we arrived a lot of leaves were fallen on the outdoor deck and the day bed cushions were not cleaned. I understand that according to the location of the karanda chalet if is very hard to keep it clean with the monkeys and the massive amount of large trees on top of it but I feel you can give a bit more effort to clean and keep to give a good looking first impression about the chalet to the guests. Please clean the outdoor day bed cushions and keep them separately so the guests can use them when needed ( otherwise the monkeys sit on them and make it dirty) 4. Bathroom is nice but being a five star hotel the bathroom amneties could have been of better quality. When ever possible please replace them to a luxury category. Also please keep up with your service. We had a nice stay there.