Exceptional front desk staff--thank you Asenaca, Selai, Maria and Oni. Located in the middle of the CBD, close to everything you need. Well maintained room serviced by a competent, guest-centered housekeeping staff (they'll even assist you with laundry at no extra change). Airport transfer service available for a fee (FJD45). Studio apartment rooms with views of the waterfront.
The Tanoa Suva has gone through an upgrade and the rooms reflect that. I enjoyed the room experience but not so much the dining experience. The buffet breakfast tied to the rooms are at best average with soggy bacon and lazy cooked eggs. The breakfast was a combination of continental with a few side things thrown into the combo. Good thing is the hotel is in Suva, so you have access to better coffee and breakfast options too. Hotel was not flexible at all with their late check-out. The outside of the room though at Level 4 was a bit filthy. Keep working on your service Tanoa, one too many hits and miss.
Our stay at the GPH was lovely. Staff were friendly and efficient. We had a delayed check in which the team sorted out in a way that we were all happy. Florine was excellent, helping us with all issues before and during the stay with a high level of efficiency and professionalism. Vika, Dee, Jane, Kalei, Viti, Neha and the duty managers were all excellent and helped us enjoy our stay. Rooms were clean, we understand the hotel is set to be renovated which will bring it up to the standard of other 5 star intercontinental hotels.
In a previous review, I shared an experience of extremely bad bed bugs at the Peninsula Hotel. I now know that this is not a unique experience. In July, students staying in Suva before boarding the Stastraadlemkhul to set sail for Lau and Tongan waters experienced a major outbreak of bed bugs at the Peninsula. As a result, the vessel had to quarantine for some days before departure. The hotel was alerted to the problem. They should have taken urgent action. They should do so now!
Very nice comfy beds with nice pillows. Clean rooms with ac and king size beds. Very friendly staff and manager and feels very welcoming to be there. Nice location and very close to the city. Close to supermarkets and restaurants.
second stay and enjoyed this boutique hotel with small number of rooms. food is very good but pool is not clear enough ( a pity ). service is always very attentive and rooms are comfortable . location is not in down town suva but it is not a problem since suva is not big but one does need a car for this hotel....