I have stayed from march 4th to march 13th I booked through the Marriott bonvoy website and download the app, ay the end of my stay they sent me an email with my bill but they charged about 300 dollars extra than the bill said. The bill sent by email also matched with the bill in the Marriott bonvoy app, yesterday I wrote by the Marriott bonvoy app chat asking why the difference and when it will be extorned and they told me it was because the taxes, which is not correct because the bill (email and app) had all the details including taxes, fees, Parking, etc! so I insisted chatting and nobody answered, now I realize that the trip I just made for 9 nights is missing in my app and my account in marriot bonvoy has been cancelled so I cannot chat with anybody no more or registered!
滿意
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