Great room ambience and comfortable mattress (especially that unique bolster which only this hotel has) ! Small room for improvement for your better : - access 24 hour for gym and pool. This hotel located in business district, would be advance if your facility able to accomodate your customer lifestyle. - quick check out access (provide check out box system). Your check out process take quiet time though.. Anyway, I always enjoy stay in here and thanks for welcome me with your food complimentary , Feby (I enjoy the spikoe here ^^).
Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00
坐落於馬耶孫科諾,不論您是商務出差還是休閒旅遊泗水瓦薩飯店(Vasa Hotel Surabaya)都是理想的下榻之處。飯店地理位置優越,距離朱安達國際機場14km,距離Pasar Turi Surabaya火車站5km。飯店坐落於總督府邊,附近還有很多景點包括G-Walk和Loop。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。飯店為所有入住顧客提供停車場。
訪訪客This is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..
訪訪客Visiting Surabaya for a vacation with family, finally decided to stay here for one night, the staff was friendly when I arrived and very helpful along with a comfortable and very spacious room. the room is clean and cold there is a bathtub and also a small sofa in front of the bed and the floor uses carpet. the breakfast menu is quite complete with a variety of dishes. thank you Artotel Ts Suite Surabaya see you next time.
訪訪客room is cozy and clean the foods are delicious the service is excellent, every employee always give a warm smile everytime we passed by the only downside for me is for the prayer room on 2nd floor i hope they will improve the cleanliness for this room especially the wudhu space which is basically more of a bathroom rather than an actual wudhu space overall it was a nice stay