Name: 日出亞歷克斯大道飯店
Address: 亞歷山大, 埃及
Rating: 9.1

埃及

胡爾加達

沙姆沙伊赫

亞歷山大

Qesm Sharm Ash Sheikh

Ataqah

Qesm Marsa Alam

帶着孩子去埃及玩，最後在赫爾格達留了一週度假的時間，赫爾格達總共住了三個酒店，就想着都體驗一下，這家是最後住的一家，因為看上他帶小童遊樂設施了，果然一進來各種遊樂設施把孩子的眼球就吸引住了，全場全包，各種吃的喝的玩的都免費，裏面的服務人員態度也很好，見人都會微笑打招呼，孩子玩的很開心，第二天因為是晚上的機票，所以退房後繼續在大堂休息，孩子還可以在裏面繼續玩，中午還可以上去繼續吃飯，相當於兩天的飯和一晚的住宿，真的是相當划算了，自助餐廳的工作人員真的非常友好，飯菜也非常的豐富，值得帶孩子的體驗

酒店非常漂亮，維護得很好，而且經常打掃。食物選擇也不錯。海裡有太多紫色水母，所以我們沒能進去。有些員工服務不錯，但大多數員工都很差勁。例如，我點了一杯拿鐵咖啡，他們做的時候不加牛奶，我問他們是否可以加牛奶，他們粗魯地回答說，你點的是拿鐵。我說拿鐵本來就該加牛奶，結果他生氣了。可惜的是，吧台那邊的服務生都不懂咖啡的種類。飯店裡普遍缺乏溝通，很難找到可以溝通的人。我看了評論才來這家酒店，結果很失望。我建議你看看其他飯店。

前台服務人員比較呆板。做事情不靈活。前台大堂公共區域感覺檔次比較低，然後有蚊子，蒼蠅到處飛。沙灘環境比較好，有自己的很大的沙灘，早上看了日出🌅，全包餐廳吃的也還可以，價格沒有性價比，屬於在郊區，離市中心很遠，打車不方便，打的Uber全部是要加價的，不像市中心酒店打車那麼方便，走邊除了酒店沒啥玩的逛的，沙漠看着比較破

sunrise作為埃及本土的高端品牌不管是哪一家設施服務都是很能打的。這家sunrise面積相對較小一點，但小而精，沒有其他面積大的酒店那麼吵，很安靜。喜歡他每天都不一樣的晚飯，是菜系不一樣，來的兩天正好是中國菜和埃及菜。

The staffs at the hotel and their hospitality was incredible. The facilities were super clean and there was lot of hard work from the staff to clean and monitor it. There were lot of fishes if you are snorkelling. I stayed in Block 8 and moved to block 4. Block 8 was very modern and nice however the water pressure seemed low in top floor and there was some smell from bathroom drain. The cleaner Mohamed in Block 8 is amazing chap, he kept the place sparkling clean. I have to appreciate the chefs and waiters for offering a great dining experience along with a safe and delicious food. The security is top notch. Thanks a lot for the great service.  People are friendly and offer a great service, so I highly recommend it.

The snorkel kit at the resort is of great quality. You get everything you need in the resort as there are lot of shops and activities inside. There are tip boxes in resturants and for cleaners we can tip per service. I was not sure how to tip security / receptionists  a tip etiquitte policy or notes from hotel will also be good.

Thanks sunrise team.

這個地方真的很好，食物令人難以置信，服務也很好。海灘上有很多帶著小孩的家庭。他們真的知道如何為您提供最好的服務。我試著延長住宿時間，但手續太繁瑣，我必須透過OTA購買。

性價比還挺高的，我訂的雙床房估計是訂完了，給我們升級了家庭房。度假村很大，但是同行的朋友覺得走路太久了，這不是酒店的問題是朋友的問題。如果是喜歡那種在酒店裡玩的人，住這種一價全包度假村還是很舒服的。其他遊樂設施我們沒怎麼玩，因為朋友嫌離他們的潛店太遠結果住了兩晚就搬街上的舊酒店去了🙄

酒店設施齊全，泳池，滑梯，各種娛樂設施，類似於幾個泳池加國內一個水上樂園。活動比較多，每晚都有當地特色的節目。有各國餐館，如意大利西班牙墨西哥菜，都是免費的，但需要提前預定座位。酒店裡可以直接約潛水等，需自己談價，自費，人均大概400人民幣左右，價格適中。總體而言是一家非常不錯的酒店，性價比挺高。酒店裡幾乎都是歐洲遊客，中國人少，服務人員非常熱情。

酒店很棒,食物很棒,有3家點菜餐廳,你可以免費預訂 
水上公園很有趣 
我對大海感到失望 
工作人員很友好,非常歡迎,除了游泳池酒吧的那個人太粗魯了

我可以肯定而大膽地說 - 這是沙姆最好的酒店。

全新。僅營運了2年。
時尚、白色，非常適合拍攝酷炫的照片。
食物品質很高。什麼都有。
每天都有適合兒童和成人的娛樂節目。
完美的大海。沒有水流或波浪。因為它是一個海灣。
寬敞（40 平方公尺）的時尚客房。
非常棒的服務。他們重視你並希望讓你變得更好。

缺點：
不擅長運動。
你在那裡肯定無能為力。
但我談的是運動（足球、排球）。

如果是健身的話，那裡有一個很酷的現代化健身房。所以這沒有什麼問題。

雖然度假村本身很大很宏偉，但我們的期望沒有得到滿足，我們期望更多的是 Club Med 的氛圍，但結果發現自己身處一個巨大的度假村，沒有什麼東西。儘管他們廣告上有超過七家餐廳和特色美食，但他們只有一家主要餐廳向公眾開放，而其他餐廳則需要提前兩天預訂，但是，每天早上我們住在那裡時，一切都已經滿了，這讓我們別無選擇，只能在主餐廳吃飯，那裡的食物很糟糕，2到3道菜還可以，其餘的絕對很糟糕，我們也和其他客人交談過，他們也有同樣的意見，對於患有這種疾病的人來說不方便。他們在外面劇院的「娛樂」絕對很糟糕，看起來像一個孩子可以做得更好。有一些現場音樂，但有時還可以，但大多數時候，尤其是在上層露台上，聲音很大且令人討厭，不一定是由於表演者，但我認為是由於音質和他們使用的揚聲器，而且只是調整了音量等級到給定的空間。總的來說，我不會推薦再次住在這裡，我更願意去Club Med，在那裡我知道我會得到優質的服務、食物和熱情好客，因為即使是工作人員，大多數人都很好，很友善，很樂於助人，還有一些人幾乎沒有懂基本英語或看起來難以接近。房間很不錯，但是如果浴室門沒有關上，我們兩個位於不同建築的房間都會有下水道的味道。總的來說，這不是最糟糕的，但不是我會再次入住的地方。即使在海灘方面，也沒有休閒海灘可以放鬆，只有一個碼頭可以跳入深海浮潛，你必須支付 5 美元租用當天的面罩和通氣管，在我看來應該是免費的，因為它是一個他們的賣點。 ￼

This was, without a doubt, the best hotel resort we've ever stayed at. From the moment we were greeted at the airport to the moment we left, every detail exceeded our expectations. I initially chose this hotel for its aesthetic, but it was even more stunning in person than the photos could ever capture. Every part of the hotel was immaculate, and our room was spotless every day. The resort is breathtakingly beautiful, with endless photo-worthy spots—from the beach to the pool to the restaurants. It’s truly one of the most beautiful hotels we’ve ever seen.

What really sets this hotel apart is the staff. From the very first moment we arrived, every single team member went above and beyond to make us feel welcome. We were greeted with refreshing welcome drinks and offered lunch while we waited for our room. When we got to our room, we had an incredible view of both the pool and the beach—such a beautiful spot to relax.

The staff at the restaurants were warm, friendly, and always made sure we were well taken care of. They remembered our drink preferences and were always genuinely excited to see us when we arrived. The team at the pool and beach bars went out of their way to make our experience even better, offering special drinks and assisting us whenever needed. It felt like they anticipated our needs before we even said a word, and that level of attention to detail truly made our stay memorable.

One example that really stood out: I started to get a sore throat during our stay, and the staff at the buffet immediately made me a hot drink with ginger, lemon, and mint. They even sent some to our room for later. The next day, when we went to the pool, they already had my hot drink ready for me. Little gestures like this made all the difference and showed how much the staff cares.

We became friends with the staff and were genuinely sad to leave them. They were not only incredibly professional but also seemed like real friends by the end of our stay. They truly go above and beyond to ensure every guest has a perfect experience, and I sincerely hope they are well-compensated for their hard work.

The resort has a laid-back vibe, with a blend of club music and a relaxed atmosphere. If you're looking for a place to unwind and relax, this is the perfect spot. There are friendly staff members who offer massages and facials, but they are never pushy—just there if you’re interested.

As for the food, it was outstanding. The buffet had a wide variety of options that changed every night with different themes, and each dish was delicious. We also dined at one of the specialty restaurants for a night, and the food there was equally impressive.

I can’t recommend this resort enough. It's hands down my favorite hotel, and I’m already looking forward to coming back when I return to Sharm. If you’re looking for top-tier service, a stunning setting, and an unforgettable experience, this is the place to stay!

房間還算乾淨，採光很好，房間外有泳池（三户人共用）很棒，泳池每晚都有員工來抽部分水和清潔過濾。雖然部分設施有點老舊，但看得出來員工有在很認真清潔和打掃，唯一要批評的是房間的床單和被子，有些許污漬（我們帶了一次性床單影響不大）。酒店安排的位置很棒，走1分鐘不到就可以下海灘玩耍，淺水的位置都有很多很大的魚兒。有專門供浮潛的區域，水下景觀可以。員工服務意識很強，酒店正價比很高！

我們第二次在這裏停下來,總體還不錯,但到5星都沒拉。另外有海灘,有空調工作,位置方便,房間不老,前台有勤奮的員工,早餐也不錯。缺點:房間裏水壓力很弱,很難洗長髮,風也很弱,給房間和衣添加乾衣機,鞋子也不錯。還想清理海灘和水,漂浮垃圾

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