都柏林普萊森頓雅樂軒飯店(Aloft Dublin-Pleasanton)

Great customer service and amazing place to stay! Highly recommend.

要求打掃房間每天更換毛巾和床上用品，但他們第二天沒有做，直到我再次詢問。接待員在抵達時沒有幫助

just so so

We checked in at around 2am on Sat 5/27, we were told that would have to do the Fri-Sat. We asked for the manager to be contacted, we wanted to check if it’s possible to change it to Sat-Sun because technically it was Sat already. Then we got to our room I wash my hands and was going to use the towel to wipe but saw blood on it. said we were already charged and they won’t be able to do anything and to talk to the hotel manager. The following day, we asked the front desk if there’s any update about the request, he said there is no way that it could happen because manager is not present (again) and that there’s a wedding party, so no rooms will be available that we could check out at 3pm the latest. Got in the room and realized that the sink is clogged plus it’s leaking( See attached video). We tried calling the front desk but there is no answer, went out and no one was there. So we left before 3 as instructed. On Sun at about 3pm, I received an email regarding Sat-Sun stay? First of all, no one contacted us that we could stay till Sunday. We had to look for a place to stay because we were told you are sold out. How inconvenient! I called and was told that I only was charge 1 night and I totally understand that, my concern is that we were told that our stay was charge for a Fri-Sat when all along we could have stayed till Sun! Also, we booked for a king and was told we had no choice, they only have 2 double beds. Tried contacting the manager, no reply.

Booked a room for 4 days two week in advance. On my way to the hotel I received a call saying they overbooked the room and they have no room for me. No options and was told I would be reimbursed 5-7 business days. Drove around for 4 hours to find a hotel. Every place had no vacancies. Finally found one at 1 in the morning for the night only because they were booked for the rest of the week. I spent a couple hours the next day calling and stopping at paces. Finally finding something.

Nice modern hotel. The couch in the room was kind of small, limits seating area. The fridge in room was very nice, a “smart fridge.” Robot in the lobby is able to bring items to your room. Check out the robot while you’re there!

The stay was unremarkable. The staff seemed less than happy to be there and not at all friendly with the minimal contact that we did have them. The rug in the room was dirty so I can imagine the floor.

Always a nice time at Aloft Dublin. Very friendly and accommodating staff. Nice bar area.

Nice new area with restaurants and shops coming soon. Hotel bar and lobby. Bathrooms not totally private due to barn door set up.