This is a hard review to leave because we had such high hopes for this place. Firstly, we were opposite building blocks to our parents and our key fob did not access their building, meaning every time we wanted to go to their room we had to get someone from reception to open the main door. They refused to give us another key fob. Also, you only get 1 key fob so if my partner or I wanted to go back to the room whilst the other sunbathed, the other couldn’t get in to the apar**ent block without the key! Nigh**are. The grounds were beautiful and kept pristine. There was no cleanliness issues with the grounds whatsoever. The apar**ent was lovely and big, and had great air con, but these apar**ents do not cater for self catering, even though there is a kitchenette! There was no bowls for any cereal etc. There was no pans and the hob didn’t work. The bathroom toilet leaked the entire time and constantly left a puddle on the floor. The apar**ent itself was filthy and in the 2 weeks we was there, we had bedding changed once. There was no a**osphere. No music around the pool. No music at the bar/restaurant outside on the terrace. The young lady in the bar opened up whenever she felt like it and was extremely rude! The food in the restaurant was OK but very expensive for what it is. The convenience shop is very expensive and often has all the taxi drivers sat outside of the entrance door so very intimidating as they laugh at you as you enter and wolf whistle. The pools were fantastic. The reception staff were very friendly and the porter who helped take our luggage up to the apar**ent as very kind.
翻譯