薩爾弗 - 查爾斯湖舒適套房飯店

Old, neglected property. In need of updating. Dim lighting in room. Odor in room. Well worn furniture, bedding, drapes. Lobby and entry way cluttered, dirty floors. Check in slow. Personnel not unfriendly, but not very interested in guests. I will not stay at Comfort Inn again.

First off when walk into the property to check in. The front desk lady is playing on her phone and ask what do I want. Then after going back in forth with the lady on trying to check me in. She gave me a room that was dirty. The place has never been dusted and duct tape on the blinds. Also the bathroom had comment all on the ground that wasn’t cleaned up. Front desk said I need to deal with it cause they only have two house cleaners for the three story hotel. The only thing that was comfortable was the bed. The toilet would barely work. I asked for them to fix it and it never got fixed. The food was bland for breakfast no season. Then the front desk had attitude again at check out saying I shouldn't call corporate office to report them only contact the gm of the property. They sai hotel inc has not even responded back to my emails. I will never and do not recommend people to stay here

The property and stay was acceptable/average. The place was clean and quiet. I will say, the AC unit needs to be cleaned. It was blowing some debris/dust bunnies onto the bed. Otherwise, I'd stay again.

I am actually locked out my room at this moment now 1:09am in the morning!! RIDICULOUS! Me and my wife stepped out to smoke and not were locked out because the hotel clerk says the battery is dead on the door!!!! I never in my entire life heard nor been thru a such terrible situation!! Please help me ASAP

Its a great nice kept secret. Room was clean and decent free breakfast. I'd stay there again.

The employee was nice, but property need several improvements.