斯圖加特 斯圖加特中心區的 3 星級飯店

Tooooo friendly staff ever! Closed to shopping mall and nice restaurants!

No-frills hotel. New-built around a newly built up commercial area. 15 mins walk from train station and right in front is a tram station. Unfortunately, weird planning means from the pedestrian level where tram station is, and where the malls and walkway to main train station is, is on another level above the lobby entrance, with no access except stairs, very inconvenient for those with luggage, not even a slope. Asked the staff and he told me to walk through the shopping mall carpark and use their lift. Great. Another way is to drag your luggage up to Jaz Hotel and get onto the pedestrian level there. Very limited service as they are a 3-star budget hotel, so expect to wait for a while before you can check-in, mostly as there is no one at the counter most times. One night not sure if it was someone pulling a prank, but the fire alarm went off at 9pm and all of us had to evacuate. Turns out it was a false alarm after 30 mins of waiting. No explanations given, no staff going around to do a headcount of the guests like most chain hotels train them to. Then 3am it happened again. We were all woken up by the alarm and had to do the evacuation, and then no explanations, we were just told to go back to the rooms. The very least they could have given a letter and explaining what happened, but no, and no one at the counter to ask as mentioned before. Gave me a phobia for the first few nights that it'll happen anytime. No aircon in the room, and if you want it cool, you have to open the window, but hotel is right by the tramway and train station so if you are a light sleeper, good luck as the traffic is constant till late at night. You can hear people talking while they're waiting for their tram, and cigarette smoke coming up from them too if you're at the low floors. Note that there are no safety deposit box and no tissue paper provided. Other than that it's a brand new hotel so everything is clean and modern. There is a huge mall next door with many big brands like Zara, H&M and Primark, closes on Sunday. Lots of dining options around. The famous Stuttgart library is around the corner too for instagrammable photos. It's overall a good location, just perhaps they can consider an entry into the hotel on the tram-level.

What an exceptionally located hotel and incredible staff. Emily and Ana… thank you so much for all of your help during our stay and also many thanks to the fabulous breakfast team as well. We cannot say enough good things about the location and the service here! So, if you are still figuring out which hotel to pick in Stuttgart, look no further and choose the Hampton Inn. You will be so glad you did… the beds are super comfy and you get fresh air, an amazing breakfast, and the Wi-Fi and water pressure are excellent too.

阿斯托利亞最好的地方是位置,就在Hospitalstrasse市中心。在斯圖加特我最喜歡的住宿地點之一,它非常靠近城市所有主要景點,並且足夠靠近鐵路電車線路。在城裏時總是很高興留下來....,我總是強烈推薦我認識的人來參觀。

我通常不建議其他人完全避免住酒店,但在這種情況下我確實這樣做了。我對斯圖加特-米特汽車旅館的產品質量和客戶服務標準感到厭惡。首先,我對酒店的歡迎是把茶和咖啡機用繩子綁起來(附圖)。在到達的第一個時刻,讓“客人”感到不受歡迎和不尊重,這是多麼可怕的方式。世界各地的酒店普遍採用在客房內提供茶水和咖啡設施。如果客房內沒有提供茶水和咖啡設施,酒店/旅館/汽車旅館等將在酒店公共區域提供這些設施(例如,Premier Inn的中心)。當我在登記入住時詢問此事時,我被告知“您可以付款”並從酒吧領取茶水。雖然酒店本身是“廉價酒店”,但每晚住宿費用超過80歐元,因此我希望包括茶和咖啡。因爲這是在路的30歐元的旅館。你怎麼敢以這種方式來哄騙客人。我要求和酒店經理說話(後來發現他不是酒店經理,因爲他顯然在法蘭克福)。她重申,“不允許”使用茶和咖啡機,但我可能要求酒吧提供開水...我接受了這個解決方案。那天晚上,我要求一杯開水,結果卻被一個奇怪的表情和疑問所困擾,我不得不解釋,旅館經理說我可以喝開水。等我的時候,我從茶/咖啡站拿到了一個茶包,接待人員狠狠地訓斥了我一頓,並斥責我拿走了茶包。所以,後來證明我被允許開水,但不是茶包...你還能有多小氣?用什麼方法來對待“客人”?我本來很樂意爲茶包支付5-10分錢,因爲似乎汽車旅館每分錢都一分一分。別擔心,我包裏有備用茶包......汽車旅館的一號牌要多付10美分。另一個完全無視和不尊重他們客人需求的例子,可以通過他們拒絕打開空調!!!!正如其他客人在本論壇上所評論的那樣。德國是夏天,我住的兩天超過25天,房間內陽光明媚,房間本身也超過35天,因此我度過了兩個摔,不眠之夜,影響了我在這個美妙的城市裏的時間。當我問到空調的時候,我清楚地知道它不會打開。我問我應該做什麼,我被告知打開窗戶。打開窗戶,欣賞音樂,參加聚會,聽汽車噪音,汽車喇叭,飛機,火車......還有酒店本身最差的建築工作......我要住的酒店!!......所有這一切可以全天候聽到。這時我才意識到,一家汽車旅館唯一關心的就是他們能從每位客人身上賺多少錢......爲什麼要在客人睡得不舒服、擾亂時爲空調系統的電費付費......

Das Zimmer war mit allem Nötigen ausgestattet. Wegen dem Fehlen einer Klimaanlage kann es im Sommer heiss werden. Dank der ausgezeichneten Doppelverglasung war es ruhig und ich habe gut geschlafen. Nettes Personal.

雖然酒店已經過去了幾年,儘管有的風和在斯圖加特的一個夏天晚上的房間裏着的,但酒店工作人員一直很友好,很有幫助,開心問,這一切都恢復了!我的房間和室都乾淨,還有大桌子和迷你店。城市的認識和可以立刻開始,因爲酒店離購物之路,博物館等不遠,附近有巴士和鐵路,Hbf距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離距離好的,中央位置只有一個,“一點”音,正是晚上通過人,車子走到下一個俱樂部...

Abbiamo prenotato questo hotel con booking.com, siamo andati in macchina quindi abbiamo scelto un hotel che avesse nelle vicinanze anche il parcheggio. Appena arrivati (alle 5 del pomeriggio) non abbiamo trovato nessuno alla reception, non ci era stato comunicato che avremmo dovuto fare il check in automatico arrivando dopo le 14. Abbiamo chiamato il numero che c'era scritto sulla porta e ci è stato detto come dovevamo fare. Poi abbiamo pensato al pagamento del parcheggio che era proprio di fronte all 'hotel e, trovata la colonnina per il pagamento abbiamo provato a pagare (€ 10,30 per l'intera giornata). Il parchimetro non accettava né la carta bancomat né la carta di credito, non potevamo neanche pagare in contanti perché non avevamo tutte quelle monete (non accettava neanche le banconote), quindi abbiamo richiamato il receptionist che ci ha comunicato che il parcheggio non era loro e che non sapeva neanche come risolvere il mio problema. Alla fine abbiamo chiesto alla reception di un altro albergo lì vicino se ci potevano cambiare 10 euro in monete e fortunatamente lo hanno fatto. Dopo 5 gg dal nostro soggiorno ricevo una mail dove mi si informa che la reception non è disponibile dopo le 14 e il check in va fatto in modo automatico con la macchinetta posta al di fuori e inoltre che il parcheggio lì di fronte costa 10.30 al giorno ma che se non dovesse esserci posto è possibile parcheggiare in un altro a 150 m. dall'hotel con 8 euro al giorno. Allora mi chiedo : ma devo avere tutte queste preziose informazioni quando sono già tornata dal mio viaggio???? E poi, non poteva dirmelo al telefono il receptionist che c'era un altro parcheggio lì vicino???!!!! Sono davvero arrabbiata e delusa! Organizzazione pessima! Per non parlare della disponibilità zero del receptionist. Il resto sarebbe anche passabile se non fosse per il poco spazio in camera ma di certo non sarà questo il motivo che non mi farà più tornare lì.

坐落在斯圖加特-城中區，維爾慕斯普拉茲飯店在斯圖加特佔盡地理之宜。包括Fou Fou、Kiste和Heusteigviertel都在短距離內，入住飯店的旅客在該地區遊覽會很方便。您可以在酒吧點上一杯，在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Restaurant Körle und Adam（其他）、Ilysia（地中海菜）和Zeppelino'S（Zeppelino'S）（西餐）也許是可以讓您找到答案的地方。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

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