女王旅館

Pretty bad feeling after I spoke to the receptionist today. I understand that she does not have control. I have stayed here before and continued giving them business after I left. I called again to stay here for a week while my home is being staged for sale. I got a fabulous rate but this time no coupons were available to dine at the bar ( which is fabulous, by the way). I asked why ? “ You're local, not from out of town )” Next question hit really badly and I am really insulted. “ Do you have an address to go to, when you leave here!” Of course I do. It’s sad that when we locals supported local business’s during lockdown that the gratitude has disappeared. It works both ways. I’m sure she goofed up but really this is not a 5 star hotel and if transients are their usual guests then please don’t treat all of us like that. It’s your choice if you stay there. The family that owns this hotel are so beautiful. Some reception staff need to do some sensitivity training. On principle I won’t stay. Ill book somewhere that will treat me well.

Barb was awesome, treated us like old friends as soon as we arrived. Allowed us to have an early check-in and gave us an upgrade to a suite. Charming historic inn. Comfortable beds. We will definitely be back! Thank you for your warm hospitality.