I stayed in this hotel for several days. I had given some medication to be kept in the hotel fridge and it turns out that the fridge broke down and the temperature dropped to -15C and three weeks of treatment was destroyed. Unfortunately, not only are these medicines very expensive but they are not available in a simple pharmacy but only in a hospital. The staff at reception were totally indifferent and were of no help in informing me about nearby hospitals. It took me two days to get new medicine. I fully accept that the hotel is not responsible for a fridge that breaks down, but I assume that the hotel must have some insurance to cover this kind of damage (over 6000 SEK in this case). The staff at reception told me curtly that I had to speak to the management, but unsurprisingly the manager wasn't there that day, and hadn't planned to be there the next day, or even the day after that. Needless to say, I never received a reply to my emails. For these reasons, and in particular the indifference shown by the staff and management, and although this hotel has charm and I've stayed there regularly on previous visits to Stockholm, I won't be coming back.
對於想要捕捉斯德哥爾摩城市風采的旅客來說,舒適快捷飯店斯德哥爾摩中心飯店是一個理想的選擇。從飯店出發,至Stockholms Centralstation僅有400m遠。附近很多景點,包括Oscarsteatern、Vasateatern和Hillsong Church Stockholm都離飯店不遠。客房內的所有設施都是經過精心的考慮和安排,空調在滿足您入住需求的同時又能增添家的溫馨感。可以去飯店酒吧,舒適的環境,可供您休憩放鬆。除此之外,周邊餐飲種類繁多。Speceriet(西餐)供應一流的推薦美味-酥炸蘑菇肉丸,Restaurant B.A.R.(海鮮)提供的烤扇貝備受好評,Chokladkoppen(咖啡店)的香嫩烤雞也是來這裡遊玩不容錯過的美味。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.07.08
Clean, compact & comfortable. Walkable distance from central train station. Down comforters, scenic view from our large window, large screen tv, clean bathroom with shower, free Wi-fi, self check-in (we didn’t have a reservation so we had to check-in with a staff person). We had a “Compact Double” Room for 1,689,00 SEK (about $156 USD) and it was worth it!
Wij hebben voor een weekend een kleine studio geboekt. Heerlijk verblijf gehad. Onze vlucht was vertraagd en waren pas 01.30 aangekomen. Receptie is heel behulpzaam. Kleine Studio: was een prima kamer en het bed was HEERLIJK. Zeker een aanrader.
KKathy HMy experience here was very good. The service was excellent. The reception people provided the help I needed ensuring a taxi would arrive very early to get me to the airport. The decor was fun. The area in and around my room was Beatles themed. My friend were in a Brooklyn area.
訪訪客We had a 4 night stay in Scandic Gamla Stan which we thoroughly enjoyed. It is a great base from which to explore Stockholm. We received attentive service, comfortable rooms and excellent breakfasts. We absolutely reccomend a stay.
訪訪客DIRTY!!!! No cleaning service: in the three days that I stayed I always saw the same dirt around: Used underwear hanging, used paper on the floor (everywhere, even in the corridor), beard hairs on the only bottle of soap, on the sink and on the sink counter... When on the second day I asked to the reception guy when it should be cleaned, I was told that it had been cleaned the day before (absolutely false since the dirt was always in the same position) and that they had been cleaning at that moment for two hours... (and the only thing I saw done was emptying the bins, by two quite ambiguous people who live in the hostel and the previous evening were drinking alchool in the common all that for sure are no cleaning service staff)... all the dirt was left there. There is no one at reception before 10am or after 6pm. The telephone number doesn't even work, so absolutely don't arrive late Tiny rooms, THE PHOTOS ARE FAKE, there are two bunk beds less than a meter apart. IF you are taller than 1.70 meters you risk continually banging your head against doors, low bathroom vaults and pipes protruding everywhere As if that wasn't enough they ask for 10 euros for sheets and you have to pay if you want to use the locker. only two positive things: 1-being underground (without windows) and with quite thick walls it is quite quiet 2-it's in the center