斯特靈Debenhams附近住宿

Where to start?? I received an invitation from the hotel to let them know of any experiences, good or bad, at their hotel. This is what I sent them, lightly editied so that it suits TA rather than the hotel. Check-In: One person on the check-in counter, also doubling up as the bar tender. This would be, I assume, the busiest time for check-ins (around 6pm). I had two people in front of me for check-in, and another two people were waiting at the bar for drinks. It took me almost 20 minutes to check in, which is not very efficient at all. Obviously trying to save money on staff. Parking: Well, it was a shock to be informed on arrival that there is a charge for parking. This is not mentioned on your hotel site. Nor is it mentioned that you can book up to 6 hours, then there’s a huge jump to 24 hours. I needed 12 hours, but had to pay the full 24 hours at more than £15 per night. Add this to the cost of the rooms, and this place is now in the realms of London hotels. Not a fair way to eke more money out of your guests. Rooms & Conditions: The room was in a good condition, even thought the towels were well-worn. The note regarding “saving the planet” by re-using the towels was noted, but was laughable when, in the morning, I started to shave only to find that the plug leaked. The basin would not hold water, resulting in me having to run the tap continuously to complete my shave. Then, bits of tape holding down the carpets in the hallways? What’s that about? Get them repaired! And as for the lift only going to the 1st floor, I just don’t get it. Theft: On the evening of the 25th I looked for my iPhone earphones to plug in for my evening recreation. I could not find them. I searched everywhere, and checked that I had not packed them away. I had not. It was therefore evident that the cleaner had taken them. That evening, I reported this to Reception, who said that it would be noted and passed to day shift for action. I went down to Reception the next morning (26th) to check out. There was nobody there, so I had to go through to the dining room to find somebody to do the check out. Once I had found someone I asked whether they had a note of the theft that I had reported the night before. There was no record of this. I was very annoyed about this, as it gave the impression that perhaps if it’s not recorded it won’t be pursued, or was considered unimportant. I then told the receptionist again what had happened, and that I would like a full investigation, and that the hotel must know who cleaned my room. The receptionist then said “Theft is a very serious allegation”. Of course it is! I work in the service industry and know exactly what it means, and I would not have said it unless I meant it! The response was “If we find the earphones, we’ll let you know”. Pathetic response. Not a word about bringing the cleaner to task, or any investigation. I asked for feedback on what action would be taken. To date I have heard nothing, so am assuming that noth

工作人員非常友好和樂於助人。房間很乾淨,很大,很熱情。 牀很舒服,但淋浴很糟糕,壓力低,溫度不斷變化,可能會變得燙傷,沒有警告。這是唯一的缺點,因爲位置,工作人員等都很好,我會回來並推薦。

Good central location. Friendly staff. Reading other reviews I think it depends which room you get. Our window wouldn’t open and we could hear a noise like water pipes or tank banging at 5 min intervals all the time and through the night. The shower was scalding hot 1 minute, freezing the next. Plug holes and under bath taps were just disgusting. As were the ledges and silicone round the bath and behind the bathroom door. Pricey for the state of the bathroom. The beds were fine. Not sure if I would stay here again.

里里外外都完美無暇，設施的清潔度無可挑剔。然而，在嘗試預訂時，我無法預訂含 1 份早餐的早餐，結果是 uo 2，儘管我是一個人。早餐的價格是一個巨大的失望，因為這是我的第一次旅行，我真的不知道會發生什麼，但確實期待一些熱和豐富的東西。不——我是素食主義者——所以除非我吃麥片或香蕉……選擇是香腸、培根雞蛋豆。 \對我來說，它是切片吐司和玉米片......玻璃汁。下次我自己帶。工作人員非常友好，非常樂於助人。

附近有超市、加油站，免費停車，很多停車位，很方便。去stirling castle很近，10分鐘的車程。我們到達格拉斯哥機場比較早，11點就到了酒店，但不給我們提前入住，行李衹能先放前台。本來坐了十幾個小時飛機，想去酒店好好洗個澡睡個午覺再出去玩，但這個酒店不願意讓我們提早入住。

很不錯，就是地方有點偏，適合於開車自駕。離加油站和homebargian都很近，買啥都方便，還是值得推薦的

Always enjoyed the stay at Stirling court hotel, very clean and friendly staff.