舒適套房飯店(Comfort Suites)

They cancelled on us less than 24 hours before our arrival because they “forgot” to tell us they are under construction. We are a family of 6 and they left us completely starting from scratch without any resources or help. Because they cancelled their entire reservations the day before, we were only able to find one room at one hotel in the entire city that was literally twice the cost on a last minute reservation. The Rodeway in staff member was rude and sarcastic, they never returned my call when I asked to speak to a manager. This was the WORST experience I have ever had with a hotel, and I have travelled a lot.

Reserved 3 months prior to stay date. Hotel called us on the reserved date while we were driving to that area to tell us there was no room as they were renovating and forgot to call us. We had to scramble for a room, paid twice the price for another place. Unable to reach hotel to discuss; manager never called us. No access to owners.

When we arrived at the hotel at 11:00 we where told that they would have a room ready by 4. when we came back at around 5 we where told the hotel was under full renovation and we weren’t able to stay there.

We were told that the rooms we booked in March were not available. They were remodeling some rooms and the person who was supposed to call us to cancel our rooms did not call any of the people affected. When we drove in the police were there calming down other people that were told the same thing as us. Your rooms have been cancelled. “You’re out of luck”. We ended up finding one room in Steven’s Point. One room $650 for 2 nights. We had to share the room with another couple who was supposed to be in the 2nd room. Roadway Inn. Of Steven’s Point is not a place I would ever stay in the future. I will share this story with everyone I can in the future. The woman at the front desk was rude and uncaring. ******* worked for hours trying to help us. I am very thankful and proud to be a member. Thank you *******…. Shame on you Roadway Inn

I can’t review other than to say our reservations (2 rooms) were canceled by the hotel 4 days before my Daughter’s college graduation. Scrambling to find 2 hotel rooms in a small college town on graduation weekend is nearly impossible. We got lucky… terrible Rodeway Inn

This was the worst stay I have ever had at a hotel. The majority of the staff, particularly the woman who appeared in charge, were un organized and did not know what they were doing. Most of the time that we saw them they were loitering in the lobby or out smoking **** in their car which was parked in the drop off area for two days. Though they are under construction, the hallways, elevator, and rooms were not cleaned. We were initially put in a room that did have the beds made, the water to the toilet was shut off, and the door did not even latch led alone lock. We were moved to another room that was a little cleaner but again the lock did not work properly. Things such as continental breakfast, coffee, and the pool were absent or closed. If I had read the reviews on google I would have known that whomever is in charge does not and has not cared to fix any of these issues for some time.

It was under construction, so there was stuff everywhere. Our room was ok.

Tub was filthy. Bathroom baseboards missing. Valence on window covered in dust. Stain on sheets. Light sheets only on beds, no blankets. Carpet not vacuumed, trash in dresser drawer. Towels only for 1 person, we had 2. Floor under bathroom counter not swept.

Overall not great stay. With mold in the air conditioner and the staff sitting out and ignoring a ringing phone