斯特靈海茨設有游泳池的飯店

I had high hopes for Tru by Hilton at Sterling Heights because the location was ideal and I had family in Sterling Heights I wanted to visit. Sadly, the experience quickly went downhill when I checked in. Is hospitality a thing of the past? Shouldn't all Hiltons aspire to the same level of hospitality? Never mind that I wasn't greeted as a loyal customer as some of us expect when we check into any Hilton establishment. I mean a smile or a simple word like ”Welcome” really isn't too much to ask. If you're working in a hotel, that should just be a given. Are hotel workers no longer trained in the most basic level of hotel hospitality? Shame on the house of Hilton for not recognizing these most basic things. Never mind that a basic continental breakfast for Diamond members or Gold members was not made available. Never mind that I had to be sent driving across the highway to Bob Evans because breakfast was not an option unless you wanted to shell out $15 for breakfast at a place that's not even a three star hotel. My own damn fault for not doing my research and reading all these scathing reviews on this one location alone in Tripadvisor. Just because Tru by Hilton is meant for the budget conscious traveler doesn't mean that your staff have license to be unfriendly and not treat loyal customers with the same common courtesy that any weary traveler deserves. If Hilton corporate people are reading this, please, please give the staff at Tru by Hilton at Sterling Heights some basic training in common courtesy. My experience at this establishment makes me question whether I should remain a Hilton Honors member.

我們是軍人家庭,假期回家探親,定了兩間房,一間要換3次,窗戶和門都打裂了,我們當天晚上10點後到的廁所沒用,電視沒用,牀單髒,地毯髒。衛生間水龍頭沒用。另外房間要換兩次。牆很薄。房間很破舊。有一股持續的*********的味道,人們整天整夜跳來跳去,走來走去,說話都非常吵。我們入住是因爲我等得太晚才預訂一個寵物友好的地方,一切都很充實。我們在那裏的第一個晚上,桌邊的那個人非常不錯。在接下來的兩個晚上,我們大約5點進來,因爲我們和家人發生了一些事情。我們本應該退房,但我們需要睡覺。我去找了經理或總經理,後來發現他是誰。他說我的狗整晚都在叫(只有有人在門口或試圖進入門內時才叫)。他告訴我我們不能留下來,我沒問題。但他毫無理由的非常粗魯。第二天我們退房時,我和桌子邊的那個人談過,他告訴我他總是那樣。我不會推薦我的軍方同行參觀這家酒店。或者其他人。除非他們更新它並改變事情,第一,改變通用汽車。祝你今天愉快!

希塞德高地騎士飯店坐落於斯特林高地，距離Henrickson's Driving Range只有 5 分鐘車程，且距離Jerome Duncan Ford Theatre也只有 6 分鐘車程。 此汽車旅館距離吉米約翰球場 3.8 英里（6.1 公里），距離Pioneer Park Dog Park 3.9 英里（6.3 公里）。包含免費的歐式早餐。特色服務/設施包括24 小時櫃檯服務、洗衣設施和公共區咖啡/茶。飯店提供免費自助停車。有 102 間空調客房提供冰箱和微波爐；您定能在旅途中找到家的舒適。提供免費無線網絡，方便您與朋友保持聯繫；有線頻道可滿足您的娛樂需求。浴室提供淋浴/盆浴組合和免費洗浴用品。便利設施包括熨斗/熨衣板和遮光窗簾，以及帶有免費市內通話的電話。

My friend and I decided to try out the motel 8 since we were in the general area. The parking lot looks fairly repaved. Check in was a breeze and didnt have to wait in a long line. The lobby looked fairly clean but the stairs leading up are very dirty looking or worn out. The carpet and overall decor seems outdated. The halls seemed quite busy with people making noise and walking around at various times of the day and night. We got a double bed motel room. The room is a bit small, the TV had no overlay on channel numbers so if I say wanted to watch my favorite show at 9pm, I had to flip around guessing where the channel was instead of just entering the channel number and jumping to said channel. The channels were mostly not HD and local channels were fuzzy looking and hard to watch. The ac / heating unit in the room worked well but the switch on the unit was loose and didn't land on the specific spots properly (low fan, high fan etc) so you had to guess which spot it was on. The wood laminated flooring in our particular room was raised up and was prone to us cutting our feet if we weren't careful. The wifi is pretty weak with tons of buffering when watching any type of social media video (not watching a movie) and when the front desk was informed via calling from the noisy phone in the room, their response was they were ”unusually busy” and when I asked them to perhaps rebooting the router to fix the issue I was told ”I'll see what I can do”. Well it didn't work nor did they reboot the system since you can tell on your mobile phone or device when a wifi connection is offline and back onliien and I saw no evidence of a reboot of the router. This wifi is by far weaker then any establishments I've been in this far this year and the front desk was a bit rude in how they handled the conversation I regards to the wifi. Breakfast is continental which is basically bagels and cereal with weak coffee. Nothing to brag home. their is a warming sign about bringing food up to your room is grounds for evicting you from your room losing your deposit. This by far was a first I've ever seen from a chain of hospitality across my US travels. We walked some of our stuff down to our vehicle the day of checkout roughly around 9:42am and we hear the housekeeping down the hall say ”done??, done??” I responded huh? because I couldn't hear her and didn't understand what she murmured and she repeated it again like a canary. If you want to be bugged by housekeeping asking if you're ”done??? done??” then this is the place for you. This was truly aggervating. We should not be hassled by anyone since the keys are not turned into the front desk and we were not even close to the 11am checkout time. Bottom line: You get what you pay for. If you're there to have a room to try to sleep in, then this is the place to be. The price is below average rates around the mile radius of other bigger and well known hotels that imo are better since I have reviewed them. No ameni

底特律斯特林高地唐普雷斯套房飯店坐落於斯特林高地，地處郊區，距離湖濱購物中心只有 3 分鐘步行路程，距離Albert L Lorenzo Cultural Center不到 5 分鐘車程。 此飯店距離Macomb Center For The Performing Arts 1.6 英里（2.6 公里），距離亨利福特麥康姆醫院 2 英里（3.2 公里）。不要錯過24 小時健身中心和季節性開放的室外游泳池等眾多度假設施。此飯店的其他特色包括免費 WiFi和燒烤爐。您可以到服務底特律斯特林高地唐普雷斯套房飯店房客的小吃吧/熟食店隨便找點吃的。免費自助早餐供應時間為：週一至週五 6:00 至 9:00，週末 6:00 至 9:30。特色服務/設施包括免費高速有線上網、商務中心和大廳免費報紙。飯店提供免費自助停車。有 95 間客房提供備有冰箱和爐灶的廚房；您定能在旅途中找到家的舒適。免費提供有線和無線上網；帶有有線頻道的平板電視可滿足您的娛樂需求。便利設施包括書桌和獨立的起居區，以及帶有免費市內通話的電話。

一切都很美妙,除了牀。牀墊很不舒服,唯一2個枕頭是平的。