傳統度假飯店 - 蒸汽船套房

Good things were location, cleanliness, and modern (flipped) updates, big kitchen with all needed cooking appliances. Bad things were: room wasn’t ready upon arrival two hours after checkin (same for several other people waiting); noise - window A/C units kept in during winter created only a thin sheet of plastic separating outdoors. Lots of stomping, carts rolling, yelling at night, and traffic noise right outside bedrooms; poor responsiveness for missing items (no coffee maker - took three calls over several hours), no soap or shampoo in showers (delivered on last day), not enough coffee packets (never delivered despite multiple calls). Shuttle service very iffy. Sometimes only one running during high volume times. Advertisement on trip.com did not reveal that place was under major construction so no pool or hot tub or ski lockers available. Sidewalks and entry extremely icy and dangerous to walk on. Makeshift second floor check in room (due to construction) required walking on icy walkways and staircases to get to. Surprised they could get away with this from an insurance perspective.

I recently was in Steamboat and needed a hotel for one night. I booked this property on line and was very happy when I arrived. It was in a great location and it had everything I needed.