the check in process was smooth... the room was kept ready for us... the room was cosy and tidy... because it's an old property there are certain repairs that needs to be done... but the rooms do have a vintage charm... our balcony had views of the pool and sea from far... room service was prompt and food tasted good... swimming pool is well maintained and supervised constantly... there is a gate which opens directly into the beach and new marine drive road... so access to beach is easy... breakfast was a good spread and variety of options was available... overall a pleasant experience.
the only suggestion that I want to give is apart from maintainance, they can also work towards sustainable approach...the first step can be by removing plastic packaged drinking water bottles and replacing them with glass bottles and refilling them whenever required.