The property is good, lots of greenery, and coffee plantation. The facilities are nice and the folks at the restaurant really take care of you. Folks like gagan, wilfred, anil and abhisek are brilliant. The in-room dining in not that good, we never got water when we asked for it before heading to bed. We had to ask again in the morning. The people at spa are just not good enough for this sort of property. They said they were busy a particular day and we could just walk in next day. When we said we could take an appointment they say just walk in next day and when you walk in next day they say they are busy again and do not have time. That was being rude.
I recently stayed at this resort and had an outstanding experience. The room was immaculate, spacious, and well-appointed with all the amenities one could need for a comfortable stay. The bed was incredibly comfortable, ensuring a restful night’s sleep. The resort’s restaurant was fantastic. The food was delicious, with a wide variety of options to choose from, and the ambiance was perfect for a relaxing meal.