尋找第比利斯 4 星級飯店

在自由廣場旁邊，門口是當地人俗稱的酒吧街，其實也沒有幾家酒吧，基本都是餐廳。前台的英文很好，在第比利斯英文溝通明白的感覺大多數都在酒店。如果想住自由廣場，這裡是一個選擇。當然還可以選正對廣場的萬麗，可惜我去那兩天萬麗滿房。如果打車，記得選好位置，這裡是單行線，最好走出去打車，不然可能接單的司機會比較繞才會到這裏，定位也不準確，在地圖上自己選點會比較準確。

機場377換371，下車的公交站對面就是酒店；去機場是酒店門口540換377到底就是。出酒店往左就是硫磺浴所在，再走一段就通往自由廣場等熱門地區了，坐纜車衹要走過對面的橋。交通很方便，除了坐地鐵——第比利斯的公交站一般都有顯示牌，顯示這到站的每一路車還有幾分鐘到達。 前台姑娘很熱情。大堂布置很温馨，有家庭的感覺。 房間大，兩面大窗，斜對馬路，正對旁邊建築。開窗有點吵，但窗的隔音不錯。 除了床、衣櫥、寫字枱、食品櫃外，還有床尾凳子、沙發椅、小茶几、落地衣架，放箱子的架子很長，我們兩個行李箱都放上去了。最讓人驚喜的是，小冰箱裏的水、好幾種飲料都是免費的。 衞生間很大，可惜水壓有點小。 一樓酒店自己的牛排店，旁邊餐館林立。 打掃衞生及時。

房間很小，前台友好但不專業。舉例：問怎麼去哥里，説可以打車去。（相當於上海去蘇州叫我打車去，打車去還問您幹嘛）。 問城際車站哪裡，説剛來的不知道。 也完全沒有那種我可以幫忙查一下的態度。基本屬於一問三不知，已讀亂回。 另外，房間裏沒有電話，需要添加前台WhatsApp，作為國內號碼無法註冊的中國用户，你還必須先下載app才能領取比如牙刷或拖鞋之類的必需品。

位置：來回機場或者往東面去西格納吉 都比較方便 因為不用經過城中心（工作日的話 城裡堵車 蠻嚴重的），但確實不在最熱鬧的中心 早餐：挺豐富的 四星級來説 基本該有的 都有了，也有些本地的特色食物 設施：有免費的洗衣機和烘乾機 各1個，熱門時段是很難排到的，但非熱門時段 值得試一下 房間：定的是包含梳化床的，屬於比較簡易的梳化床 但還可以了 服務：客房服務的TSISI是我們在第比利斯這麼多天裏 見過的 最有活人感的服務員，竟然記得我們三天前住過一次，非常熱情地幫忙鋪梳化床 和補齊其他的備品 總體上，值得4.5分左右的評分的，很有性價比

房間很復古 設計風格獨特 早餐也很健康美味 衹是住在二樓接待處附近 隔音一般

熱情的工作人員,俄語沒有說。早餐很好吃,但價格昂貴。房間每天都打掃,放了幾瓶水。一切都很喜歡

我很喜歡這家飯店，地理位置非常便利。服務也很友好，我們還從標準間升級到了高級間，感覺很棒。此外，我們也享有了半價延遲退房服務。房間裡唯一缺少的是浴袍和牙刷之類的小物件，不過飯店方面表示可以單獨索取。

我喜歡這家酒店。它非常舒適。家具很漂亮。床很棒，床墊很舒服。飯店有水壺、茶、咖啡、糖和瓶裝水。也提供沐浴露和洗髮精。毛巾潔白如雪。早餐很棒，有蔬菜、水果、美味的糕點和熱菜。地理位置優越，距離市中心2公里，步行20分鐘即可抵達。

酒店是一家不大的精品酒店吧，基本設施齊備，就是門廳到電梯是幾步樓梯，有大行李的時候不方便。門廳不大但很精緻，特別是地上的馬賽克花紋很好看。房間朝街有一個漂亮的小陽台，雖然面朝大街但整體隔音效果還不錯，關上門窗室內不影響休息。 酒店附屬的餐廳還不錯，達到當晚就在那解決晚餐，早餐屬於正常標準。有一天早上還有工作人員彈奏鋼琴，算上小驚喜吧。 酒店位置特別好，距離第比利斯各個主要景點的中心位置，打車步行都很方便。

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.