發布於 2024 年 1 月 28 日|河景標準房
匿名用戶
我在sandali metheki的經歷太棒了,早餐味道太棒,工作人員非常樂於助人,非常nice,具有一流的專業精神🥰,酒店位置非常方便到城市的不同地區。謝謝sandali metheki,一定會再次光臨。👍👍
顯示更多
每晚起價:NZD173
發布於 2026 年 8 月 11 日|高樓層特大床房附梳化床
匿名用戶
位置:來回機場或者往東面去西格納吉 都比較方便 因為不用經過城中心(工作日的話 城裡堵車 蠻嚴重的),但確實不在最熱鬧的中心
早餐:挺豐富的 四星級來説 基本該有的 都有了,也有些本地的特色食物
設施:有免費的洗衣機和烘乾機 各1個,熱門時段是很難排到的,但非熱門時段 值得試一下
房間:定的是包含梳化床的,屬於比較簡易的梳化床 但還可以了
服務:客房服務的TSISI是我們在第比利斯這麼多天裏 見過的 最有活人感的服務員,竟然記得我們三天前住過一次,非常熱情地幫忙鋪梳化床 和補齊其他的備品
總體上,值得4.5分左右的評分的,很有性價比
顯示更多
每晚起價:NZD161
發布於 2026 年 6 月 29 日
訪客用戶
Positive aspects:
The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available.
Breakfast is quite basic, but all items are fresh.
I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient.
1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay.
I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay.
2/ Security issue (a nightmare at night):
At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space.
Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early.
3/ Staff response (dismissive and unhelpful):
In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.”
This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake.
Conclusion:
This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay.
I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.
顯示更多
每晚起價:NZD95