尋找伯恩矛斯 4 星級飯店

不錯,友好的人Greg非常親切,樂於助人。這個地方是家庭瓷磚,很乾淨,安靜。大多數遊客的地方都很近,步行距離。

服務態度很好，早餐是正宗英餐，酒店環境安靜綠化漂亮，沒有拖鞋，就是衛生間總有異味飄出

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

早餐不錯，有停車場，可以加床帶孩子。酒店對顧客特別貼心客氣。我們1月17日很晚從倫敦希思羅機場趕到酒店，戴眼鏡的前台很熱情接待我們，還幫我們拿行李送到房間。我們是來參加國標舞比賽，原本訂了4天酒店，但老師讓早來1天，後來我們又加訂了1天。住完1天，因為房型問題必須換房再住4天，我們大包小包的不想折騰，一個女性主管lady leader,特別貼心，幫我們換到隔壁，非常方便；我們定的雙床，但是新房間是單床大床房，為了我們方便，就加了1張床，我們非常感謝。而且後面幾天，她還來問候我們住的是否舒適，特別熱情周到。希望以後再來參加UK OPEN 比賽時還住這家賓館！

We have just come back from a lovely weekend stay at the Marsham. The outdoor pool was a highlight, clean, warm and hours of fun! It was also a sun trap so lovely to sit around too. Literally 5 min to the beach and another 5 to pavilion gardens, a fab location too. In addition the staff were all lovely and helpful- they were smiley and happy to be there, which makes such a difference when you’re away (Odelia at the bar and the man who checked us in on Friday afternoon, we’re especially lovely. Also the hotel had a lovely mix of ages, families and couples- the accessibility features for everyone were amazing- such an inclusive place. Thank you for making our weekend so lovely!

我們在伯恩茅斯的海石酒店度過了一個夢幻般的住宿。位置很棒,非常方便,酒店很乾淨。 工作人員非常出色 - 友好,細心,專業,總是微笑,這真的是與衆不同的。特別要提到接待處的Afria,她非常樂於助人,熱情。 早餐很棒,在樓下的一家可愛的餐廳供應,使一天的完美開始。 強烈推薦,一定會再次入住! 迪亞納

A very easy stay at Durley Dean, myself, my three daughters and the two dogs all shared a family room. The family room had a very comfortable double bed and a set of bunk bed.

因為地理位置 住了有幾次了 這次住了十一晚，是最久的一次了 房間面積是小小的 早飯一般般般般般 趕上電梯維修三個月 大行李箱抬上樓挺費力 房間剛好在餐廳上面，每天晚上音樂崩崩崩到九點半以後，影響睡眠… 千萬別酒店裡吃牛排，披薩還湊合

工作人員很棒,但是,內外游泳池關閉。桑拿關閉了。酒店不值得3星級。在很小的羅恩沒有空調,沒有行李的地方,房間很小。臥室裏沒有電話。im殘疾人,在一樓,沒有電梯到那層。他們不迎合殘疾人,有很多台階。這個地方很破舊,到處都需要繪畫。太陽外面的桌子和椅子已經拍了遠離所有的清漆。房間很乾淨,浴室還可以。這個地方需要徹底檢修。非常失望,因爲我只住了一晚,花了85.74歐元。然後我在camborne的另一家酒店住了6晚,只支付了300英鎊6晚上,它是3星級,包括全套英式早餐。在伯恩茅斯東克里夫,費用不包括早餐。我和一些工作人員交談,他們告訴我,當這麼多人不得不向遊客道歉時,他們厭倦了抱怨。顯然,業主這麼久要麼不聽,要麼不在乎。這家酒店應該降級。